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Leaking and Blocked Toilets

Whether you’re in Melbourne CBD, or outer suburbs, we can help you with your leaking and blocked toilets. We offer plumbing services across the entirety of Melbourne for both residential and commercial properties.


We unclog drains and repair leaking toilets

We deliver our services to all areas of Melbourne

Catering to both residential homeowners and commercial building managers

Why Do I Need a Water Meter?

One of the most common plumbing problems in any property is a blocked or leaking toilet.

While it’s difficult to determine the exact problem yourself, our qualified plumbers have the skills and expertise to detect any leak or blockage. This way we can tailor a solution to solve any plumbing problems you face.

Not sure what’s wrong with your toilet? Here are some signs that’ll help you figure out if you have a leaking or blocked toilet.

Leaking toilets

  • Noise continues after you flush the toilet
  • Water pooling at the bottom of your toilet (in less severe cases, it may just be damp)
  • Strong odour that smells like sewage
  • Coloured stains around the toilet indicating water damage
  • Toilet continues running longer than usual
  • Water bill is higher than before

Blocked toilets

  • After flushing, the water drains away slowly
  • Water is coming back up after flushing
  • Hearing strange sounds after flushing
  • Water to the toilet has a strong odour that smells like sewage
  • Changing water level in the toilet bowl after flushing
  • Waste is coming back up

Professional and experienced plumbers

Will diagnose and repair the issue for you in a timely manner

Most current designs with water usage savings

we can advise the best option to suit your needs

Constantly leaking cisterns won’t be an issue

With long term repairs and warranties, no more hissing noises.

Internal cisterns hidden in walls

Are our specialty with our local plumbers ready to go.


A clogged drain can be caused by the accumulation of waste. For example, forcing food down your kitchen sink, letting hair flow down the shower drain, allowing oils to wash away, and flushing things which aren’t toilet paper.

Each of these different areas are connected to your drain system. Improper usage with one item may lead to blockage for your entire system.

However, there can also be more serious problems. One example is root intrusion in your drain system. As tree roots grow, they can begin entering your drain pipes. This is especially the case if your drain system is old and has developed cracks over time.

Leaking drainscan be caused by cracked pipes, blocked drains, and other damaged plumbing sections. Even a small amount of damage can become exponentially worse in a short span of time. The reason for this is due to the extreme water pressure that your plumbing system experiences.

Cracked drains can be caused by underground movements, shifting building foundations, and corrosion (if your pipe is metal).

The best way to avoid leaking drains is to reach out to an expert when you experience any plumbing issues. This way, you can solve the problem before it becomes a much bigger and more expensive job to fix.

A quick test for clogged toilet drains


Allow your water to start running from a few sinks (kitchen, bathroom, etc)


Observe your toilets and keep an eye out for bubbling, sounds, or a change in the water line


Repeat this process with other water appliances such as bathtubs, washing machines, and dishwashers


What causes a toilet to become blocked?
A toilet can become blocked due to various reasons. Here are some common causes of toilet blockages: 1. Foreign Objects: Flushing items other than toilet paper and human waste can lead to blockages. Items like paper towels, sanitary products, wipes, or excessive amounts of toilet paper can clog the toilet drain. 2. Build-up of Waste: Over time, a build-up of waste, such as excessive toilet paper or solid waste, can accumulate in the pipes and cause a blockage. 3. Hard Water Deposits: In areas with hard water, mineral deposits can accumulate in the toilet pipes, reducing the flow and eventually causing a blockage. 4. Tree Root Intrusion: In some cases, tree roots can grow into underground sewer lines and cause blockages, including the toilet drain. 5. Plumbing System Issues: Problems with the plumbing system, such as improper pipe installation, misaligned pipes, or a damaged sewer line, can also lead to toilet blockages. It’s important to note that attempting to fix a blocked toilet yourself can sometimes worsen the problem or cause damage to the plumbing system. It is recommended to contact a professional plumber, like Pinnacle Plumbing, to assess and resolve the issue safely and effectively. We have the expertise and proper tools to diagnose and fix toilet blockages without causing further damage.
Why is it essential to call a professional for a blocked toilet?
It is essential to call a professional plumber for a blocked toilet because they have the expertise and experience to effectively resolve toilet issues. Here are a few reasons why it is important to rely on professionals: Proper Diagnosis, Specialized Tools and Equipment, Safety, Preventing Further Damage, Long-Term Solutions. By calling a professional plumber like Pinnacle Plumbing, you can have peace of mind knowing that your blocked toilet will be resolved efficiently and effectively, with minimal disruption to your daily routine.
Do you use specialised equipment for unclogging toilets?
Pinnacle Plumbing utilises specialised equipment and techniques for unclogging toilets. We have a range of tools at their disposal, including plungers, sewer blockage equipment, and CCTV equipment. These specialised tools and techniques allow Pinnacle Plumbing to effectively address toilet clogs and provide reliable plumbing services.
Can a blocked toilet lead to other plumbing problems in my home?
Yes, a blocked toilet can lead to other plumbing problems in your home if left unaddressed. Here are some potential consequences that emphasise the importance of timely repair: Overflow and Water Damage, Sewer Backup, Pipe Damage, Plumbing System Inefficiency, Increased Maintenance Costs. To prevent these potential consequences, it is crucial to call a professional plumber, to promptly resolve any blocked toilet issues and prevent further plumbing problems in your home.
How long does it usually take to unclog a blocked toilet?
The time it takes to unclog a blocked toilet can vary depending on the severity of the blockage and the specific circumstances. However, in general, a professional plumber can typically unclog a blocked toilet within 30 minutes to an hour.
Do you offer emergency services for severely blocked toilets?
Yes, we offer emergency services for severely blocked toilets. Our team responds quickly to urgent issues, providing prompt and efficient solutions to restore proper functionality.
Can you help with recurring toilet blockages?
Yes, we can definitely help with recurring toilet blockages. Our experienced plumbers are well-equipped to tackle persistent problems and provide effective solutions. Here are some of the solutions we offer: Thorough Inspection, Drain Cleaning, Pipe Repair or Replacement, Tree Root Removal, Preventive Maintenance. Our aim is to address the root causes of recurring toilet blockages and provide long-term solutions. We prioritise customer satisfaction and strive to ensure that your plumbing system functions smoothly and efficiently.
What should I do if my toilet is overflowing?
If your toilet is overflowing, it is crucial to seek immediate professional assistance. First, turn off the water supply to the toilet by locating the shut-off valve near the base. Avoid flushing the toilet further to prevent additional overflow. Contact Pinnacle Plumbing, who can quickly assess and resolve the issue to prevent water damage and ensure the proper functioning of your toilet and plumbing system.
How can I prevent toilet blockages in the future?
To prevent toilet blockages in the future, follow these preventive measures: Proper Flushing, Regular Maintenance, Educate Household Members, Install a Trash Bin, Avoid Grease and Oil, Tree Root Prevention, Water Pressure Regulation, Professional Plumbing Inspection. Remember, it’s important to rely on professional plumbers for unclogging and maintenance to ensure the safety and integrity of your plumbing system.


Hear what our customers have to say about their experiences with Pinnacle Plumbing Group. 

  • Geoff Reany

    5 stars
    I highly recommend Pinnacle. Nick and Ash were prompt and responsive with quoting and scheduling installation of our new hot water unit. And plumbe...
  • Justine Sharman

    5 stars
    A great team, very reliable, great communication and good quality work
  • Mike B

    5 stars
    Conclusion: We strongly recommend Pinnacle Plumbing and will most certainly request them to do work for us in the future. The job: Around 10 perso...
  • Brendan Hughes

    5 stars
    We used Pinnacle Plumbing to undertake plumbing works as part of a home renovation. Not only were they reliable, professional and had great communi...
  • Cat Woods

    5 stars
    Such a great experience with Pinnacle Plumbing. I rang Nick on a Wednesday and by Friday noon, my toilet seat had been replaced efficiently and by ...
  • Chris Friday

    5 stars
    This company is very reliable and offers prompt service.
  • Virginia Dods

    5 stars
    This plumbing service was great at communication, understanding immediately what the issue seemed to be. They asked if it was an emergency - no, we...
  • Charlotte Fletcher

    5 stars
    Andrew and Lee came out to fix our bath which was leaking into the ceiling below. They were super easy to deal with, explained everything well, and...
  • Alona Reid

    5 stars
    Fabulous team to deal with from the start to finish on my carport roof plumbing! Nick and the crew, 5 stars!
  • Donna Taylor

    5 stars
    Plumbers came to the site and fixed my drains for a decent price , very professional. Highly recommend.
  • Ashleigh Smith

    5 stars
    Amazing work and great prices ! Best plumbing company in Melbourne. Highly recommend Nick and his team
  • Angela Rybalko

    5 stars
    I had a burst pipe at 7pm on a Wednesday night, called about 3 plumbers before finally I got on to Pinnacle who answered straight away. They arriv...
  • Stephanie Crawley

    5 stars
    I have used Pinnacle Plumbing Group for various plumbing jobs during my renovations. Each time, the expertise of the team has saved me time and mon...
  • Peter Wards

    5 stars
  • Dan Kelly

    5 stars
    Great service, very responsive, and showed up on time! Would highly recommend.
  • grant belchamber

    5 stars
    Second time I have used Nick Rybalko's Pinnacle Plumbing Group, last year for roof leak, this week for leaking toilet cistern. Fixed promptly both...
  • Kelvin Wang

    5 stars
    The most professional and reliable plumbing company I have ever used. Brilliant work with reasonable price. Customer service is amazing as well, es...
  • Joe Reed The Crafty Corner

    5 stars
    So grateful to Pinnacle Plumbing for working hard to accomodate me at short notice. They went out of their way to ensure that my issue was fixed pr...
  • Yanni Anastasiadis

    5 stars
    These guys do absolute quality work ! Nick and his team are easy to work with and ensure the job was smooth for us from start to finish! Thanks aga...
  • Charli Tjoe

    5 stars
    Nick and his team have been very prompt, friendly and professional. They've done great work for our pub and we will happily use them again for any ...
  • Craig Rowston

    5 stars
    Nick and Andy were great to deal with. Organised, on time and efficient to deal with on an older style roof, with a "bit going on". Support your lo...
  • Josh Branton

    5 stars
    Very impressed with the service for a replacement sink. Compared to other quotes we received, the price was competitive and took the time to confir...
  • Ch Farren

    5 stars
    I would definitely recommend this company. They responded promptly and fixed a roof leak, partially replacing the box guttering. Good service, goo...
  • Sheryl Carnie

    5 stars
    Pinnacle Plumbing were helpful, efficient and professional when the hot water service in our rented property failed on the eve of the Easter holida...
  • Brendan Corr

    5 stars
    Great service, very professional and competitive pricing. Fantastic to do business with.
  • Bel Karaliamis

    5 stars
    Thank you so much Pinnacle Plumbing! Special thx to Kyle and Simran. Kyle have given us a valid quote parameters and attended as emergency case. Si...
  • Franklin Lofts

    5 stars
    I have had a variety of works completed from Pinnacle, all with professionalism and courtesy. They are quick to respond and easy to deal with, high...
  • sophie su

    5 stars
    Kyle and Nick were both excellent , experienced good plumber. very responsive and provide good solutions , will recommened !
  • Jean Healey

    5 stars
  • Kim R

    5 stars
    Nick was my first contact at pinnacle, he was lovely on the phone and managed to fit us in that week! Rhys, came out to camera our pipes. He was v...
  • Reign W1

    5 stars
    Great service. Thank you Dan!
  • Marcus Trainor

    5 stars
    Superstar plumbers.
  • Liam McCallum

    5 stars
    There was a leak in the bathroom that was running to the apartment below. The plumber was professional and friendly with both myself and the tenan...
  • Brione Johnston

    5 stars
    Great service - Dan was professional, on time and listened to what we needed done. We definitely recommend Pinnacle plumbing.
  • Michael Piritidis

    5 stars
    The basics of what you want from a tradesperson they did what they said they were going to do when they said they were going to do it and at the pr...
  • Dan Ryan

    5 stars
    Really happy with our service from Pinnacle - professional, great communication, and they resolved our issues. Would recommend and use again.
  • Naomi F

    5 stars
    I was very happy with the service I received. Zach arrived within 24 hours of my phone call and was friendly and professional. I had a complicated ...
  • Melissa Clare

    5 stars
    I would not hesitate to recommend Nick and his team at Pinnacle Plumbing. The hot water in our shower was getting increasingly colder (Melbourne wi...
  • Lindsay Mann

    5 stars
    Isaak provided great service. He fixed the problem that was the reason for the call plus advised on some improvements to the plumbing setup that ...
  • 아트하트

    5 stars
    Our plumber, Isaak from Pinnacle, was very friendly and did a great job. He even wiped the dirty remaining parts when he changed the kitchen waste....
  • Kerrie Setiawan

    5 stars
  • T M

    5 stars
    On behalf of Anne Goyne:- They did an amazing job on in a very difficult location and got everything done within the quote and on time before the r...
  • Stephen Anderson

    5 stars
    Tradesman (Basil) turned up on time and was very polite. He was very professional keeping us updated with progress and after completion cleaned the...
  • Frank McCulloch

    5 stars
    Seamless experience - onsite within the hour and work completed professionally. Well done
  • Jack McCarthy

    5 stars
    Jack and Basil provided a high level of professional service and workmanship, which made what was a stressful situation, all the easier. Keep up th...
  • christian

    5 stars
    Sewer was blocked for an investment property. Pinnacle were quick to respond and resolved the issue promptly. Tenants were very happy.