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Water leak detection


We inspect and detect water leaks for all properties across Melbourne. This includes the CBD, Kew, Richmond, and all surrounding suburbs.

Our team doesn’t just find leaks, it can also fix them!

Whether you need burst pipe repair or the issue is down to blocked or leaking toilets, we can fix it.

All the recent technologies

to find your leak fast from thermal imaging, pressure testers and pipe locating equipment.

Our team will find your leak

And advise the least intrusive way to repair, whether it be in the wall or under a concrete slab.

We see it as a challenge

To find your leak often when other plumbers cannot.

Proving a long term solution

Whether your pipes are copper, galvanised or plastic.

Our team will take the time to explain

so you can make an informed decision on potential repairs and preventative measures.

How do I know if I have a leak?


Most people are able to spot the signs of a burst or blocked pipe fairly easily: significant amounts of water pouring from a particular location. A far more complex issue relates to water leaks which are less easily diagnosed. Slow leaks from pipes may create a chronic damp problem somewhere, and yet give no other signs that something is amiss. In these circumstances, there’s usually a need for specialist water leak detection services.

Guaranteed on Time

Lifetime Warranty on workmanship

Late night trading till 6pm

$50.00 off hot water service replacements

Signs that you have an undiagnosed water leak


If you do spot clues that you may have a leak somewhere, prompt attention is vital. If the problem remains unresolved, there’s the potential for it to cause significant structural damage to your property. Not only is this costly to fix, but it can even result in a sudden collapse of part (or all) of a wall or ceiling, posing a significant risk to the health of occupants.

A smell of damp. Although this may be due to poor ventilation or excess condensation, chronic damp can also be caused by a small water leak which has been left to drip.

Sounds of flowing water, or a mysterious drip! Water noises can be due to many causes, some of which are benign. That said, they may also be a sign of a leak which requires detection.

Patches of damp. Obviously a discoloured patch of wall, especially if slightly moist to the touch, is a clear sign that water is escaping from somewhere.

Low water pressure. Slow leaks may grow over time – this can result in a drop in water pressure, but many households fail to spot the decrease because it comes on slowly over several months or even years.

Whilst some mould is almost inevitable in a property, particularly in kitchens or bathrooms where the humidity is high and ventilation may be limited, persistent mould in a specific area could indicate an undiagnosed leak. It’s worth remembering that not all moulds are benign: some can cause serious health issues. Damp provides the perfect environment for them to thrive.

FAQ

What are the common signs of a water leak in a home?
Common signs of a water leak in a home include: 1. Unexplained Increase in Water Bill: If your water bill suddenly spikes without any apparent reason, it could indicate a hidden water leak. 2. Damp or Wet Spots: Noticeable dampness or wet spots on walls, floors, or ceilings, especially in areas near plumbing fixtures, can indicate a water leak. 3. Mold or Mildew Growth: Excessive moisture from a water leak can promote the growth of mold or mildew in affected areas. 4. Musty Odors: A persistent musty or earthy smell, particularly in enclosed spaces or near plumbing fixtures, can be a sign of hidden water leakage. 5. Water Stains: Yellowish or brownish stains on walls, ceilings, or floors, often accompanied by peeling paint or wallpaper, can indicate water damage from a leak. 6. Sounds of Running Water: If you can hear the sound of running water when no faucets or appliances are in use, it could indicate a water leak within the walls or underground pipes. 7. Decreased Water Pressure: A sudden decrease in water pressure in one or more fixtures can be a sign of a water leak in the plumbing system. If you notice any of these signs, it’s important to contact a professional plumber to locate and repair the water leak promptly. Ignoring water leaks can lead to further damage and higher repair costs.
Why is it important to call a professional for water leak detection?
It is important to call a professional for water leak detection because they have specialised equipment and expertise. Here’s why: 1. Specialised Equipment: Professionals use advanced tools such as leak detection devices, thermal imaging cameras, and acoustic equipment to accurately locate hidden water leaks. These tools can identify leaks behind walls, under floors, or in underground pipes that are not easily visible. 2. Expertise: Professionals have the knowledge and experience to interpret the results from the equipment and accurately diagnose the source and extent of the water leak. They can differentiate between different types of leaks and determine the most effective repair method. 3. Prevent Further Damage: Water leaks, if left undetected and unresolved, can cause significant damage to your property, including structural damage, mold growth, and electrical threats. By calling a professional, you can prevent further damage and address the issue before it escalates. 4. Cost-Effective: While it may seem tempting to try DIY methods for leak detection, professionals can save you money in the long run. They can quickly identify the precise location of the leak, minimising the need for unnecessary repairs or extensive damage caused by trial and error. Overall, calling a professional for water leak detection ensures accurate identification, timely repairs, and the prevention of further damage. Their specialised equipment and expertise are essential for efficient and effective leak detection.
What methods and equipment do you use to detect hidden water leaks?
Pinnacle Plumbing uses a combination of the following techniques and equipment for water leak detection: Acoustic Leak Detection, Thermal Imaging, Moisture Meters, Pressure Testing, CCTV Inspection. These methods and equipment enable plumbers to accurately detect hidden water leaks and provide efficient solutions.
Can water leaks lead to structural damage if left untreated?
Yes, water leaks can lead to structural damage if left untreated. Potential consequences include weakened foundations, rotting wood, mold growth, and compromised structural integrity. These issues can result in costly repairs, compromised safety, and even the collapse of walls or ceilings. Timely repairs are crucial to prevent further damage and ensure the stability and safety of the property.
What’s the average cost of water leak detection services?
The average cost of water leak detection services can vary depending on factors such as the location and complexity of the leak. Generally, the price range for professional water leak detection services can be anywhere from $200 to $600. However, it’s important to note that this is a general estimate, and it’s best to contact Pinnacle Plumbing for a more accurate quote based on your specific situation.
Do you handle both residential and commercial water leak detection?
Yes, at Pinnacle Plumbing, we handle both residential and commercial water leak detection. Our experienced team is equipped to detect and locate water leaks in a variety of settings, including homes, apartments, offices, retail spaces, and other commercial properties. We understand that water leaks can occur in any type of building, and we are committed to providing reliable and efficient leak detection services for both residential and commercial clients.
How long does it typically take to locate a hidden water leak?
The time it takes to locate a hidden water leak can vary depending on several factors, including the complexity of the plumbing system, the location of the leak, and the accessibility of the affected area. The process typically involves the following steps: 1. Initial Assessment, 2. Non-Invasive Techniques, 3. Advanced Detection Methods, 4. Exploration and Investigation. The timeframes involved in locating a hidden water leak can range from a few hours to several days, depending on the complexity of the situation. Simple leaks that are easily accessible may be detected and resolved more quickly, while complex leaks that require extensive investigation or repairs may take longer.
Can you provide repair services for water leaks once detected?
Yes, at Pinnacle Plumbing, we provide repair services for water leaks once they are detected. Our experienced plumbers are skilled in identifying the source of the leak and implementing effective repair solutions. Whether it’s fixing a burst pipe, repairing a leaking faucet, or addressing any other plumbing issue causing the water leak, we are equipped to handle the necessary repairs promptly and efficiently. Our goal is to not only detect the leak but also provide comprehensive solutions to resolve the issue and prevent further water damage.
Do you offer emergency water leak detection services for severe cases?
Yes, we offer emergency water leak detection services for severe cases. We understand the urgency of water leaks and the potential for significant damage they can cause. Our team is available 24/7 to respond to emergency situations promptly. We prioritise severe cases and strive to detect and locate the source of the leak quickly to minimise further damage. Contact us immediately for urgent water leak detection services.
What steps can I take to prevent water leaks in my home?
To prevent water leaks in your home, consider the following preventive measures: 1. Regular Maintenance: Schedule regular inspections by a professional plumber to identify and address any potential issues before they escalate into leaks. 2. Monitor Water Pressure: Excessive water pressure can strain pipes and cause leaks. Install a pressure regulator to maintain optimal water pressure. 3. Insulate Pipes: Insulate exposed pipes, especially in colder areas, to prevent freezing and potential pipe bursts. 4. Properly Use and Maintain Appliances: Follow manufacturer guidelines for maintenance and usage of appliances like washing machines, dishwashers, and water heaters to prevent leaks. 5. Be Mindful of What Goes Down the Drain: Avoid flushing non-flushable items and dispose of grease and food scraps properly to prevent clogs and pipe damage. 6. Check for Signs of Moisture: Regularly inspect walls, ceilings, and floors for signs of moisture, such as discoloration or dampness, and address any issues promptly. 7. Address Plumbing Issues Promptly: If you notice dripping faucets, running toilets, or any other plumbing issues, have them repaired promptly to prevent leaks. Remember, it’s important to consult with a professional plumber for proper detection and repair of water leaks.

Testimonials

Hear what our customers have to say about their experiences with Pinnacle Plumbing Group. 

  • Breanna G

    5 stars
    Thanks Mark and Blake! Exceptional service and very technically sound. Sorted a conplex problem very easily, Highly recommended.
  • Barbara Weinberg

    5 stars
    Can’t rate this company any higher or I would!! Toilet flushing issue on a Saturday morning was fixed within a 2 hour maintenance request! The gent...
  • Chris Andrews

    5 stars
    Nick came the same day to clean some blocked drains I had. Same day call out as well as left the job super clean
  • Simon Zelinka

    5 stars
    Had Pinnacle plumbing group attend for a sewer blockage. On time efficient, and cleaned there mess up. Repaired drains would highly recommend this...
  • Emerald Evelyn

    5 stars
    Nick and the team are beyond helpful. Quick to respond, quote and repair. Highly recommend.
  • Tawanda Whata

    5 stars
    Thanks Ben for organising a quick response. Had a blocked drain but thanks to Pinnacle Plumbing, we didn’t get to feel the pain for much longer. Th...
  • David Boyle

    5 stars
    The guys came and fixed my blocked drains. Did a great job. Would recommend.
  • Jo Schafer

    5 stars
    Pinnacle Plumbing were great to deal with when I had a blocked pipe at home. They were efficient and easy to communicate with. I highly recommend t...
  • James Sheehan

    5 stars
    Pinnacle Plumbing Group came straight away and fixed my plumbing issue which could have been distarrous if left any longer they were efficient frie...
  • Kate G

    5 stars
    Pinnacle Plumbing fixed my urgent blocked drain pipe, Brent was here in an hour and fixed it. Super professional with excellent communication, serv...
  • Jimmy S

    5 stars
    Had a backed up toilet that would not go down, Tom came out from Pinnacle within the hour, unblocked the pipe and while he was there swapped out a ...
  • Wade Milverton

    5 stars
    Big thanks to nick and his team from pinnacle plumbing group for an outstanding job on our sewer. We have had problems for many years and struggled...
  • Alex Hogg

    5 stars
    Would definitely recommend these guys. Had two blocked drains and am sick of tradies giving me the run around. Great communication and show up when...
  • Dennis Zilberman

    5 stars
    Great job done, by great bunch of guys… highly recommend
  • Ben I

    5 stars
    I recently needed to find a plumber to fix an issue with my blocked drains. Pinnacle responded almost immediately to my request and turned up on si...
  • Simon Younis

    5 stars
    Great service had a badly blocked drain. When I called they asked what the problem was and said they would send someone out they then gave me an ET...
  • Robin Wupper

    5 stars
    Well done Pinnacle Plumbing on a timely and professional service resolving my blocked drain. Highly recommend
  • jure velic

    5 stars
    Nick and his team from Pinnacle unblocked my drains at my house,they were efficient fast and very reliable and reasonably priced. I'd recommend the...
  • BMX Life

    5 stars
    After being quoted way too much by a competitor (and had I followed through, they weren't solving it) I contacted Pinnacle Plumbing Group for a lea...
  • Cath Beynon

    5 stars
    I highly recommend these guys. They were so respectful to have around. As a single middle aged woman, unfortunately I’ve had some very dodgy trades...
  • Ash Rahman

    5 stars
    Nick and the rest of the team has been very prompt to action on all the maintenance request being sent. Really love their service, their report is...
  • Adam Johnstone

    5 stars
    Brent really got us out of a spot-of-bother with a blocked toilet. He cleared the blockage and sent a camera down so we could get a proper diagnosi...
  • Virginia Dods

    5 stars
    This plumbing service was great at communication, understanding immediately what the issue seemed to be. They asked if it was an emergency - no, we...
  • Colin Smith

    5 stars
    All staff were friendly, helpful and professional. Great service and I will definitely use them again in the future.
  • Jessica Mom

    5 stars
    Nick and his team are the best! Super quick, professional and the staff are awesome and friendly 11/10!
  • Anthony Wall

    5 stars
    We have used Pinnacle Plumbing Group for more than 10 years for many jobs, large and small - clearing drains, leaking roof repairs, new hot water s...
  • Yanisa Yodsaeng

    5 stars
    Andrew is very professional, on time, and reliable. I had a leak but didn't know the cause. He managed to find out that it was from the balcony and...
  • Nick

    5 stars
    Great experience with this business. Needed a tempering valve replaced at my apartment. Nick R was really responsive on emails, and costing was pr...
  • Parham Faraid

    5 stars
    Excellent work. Nice and effective.
  • Andrew Noble

    5 stars
    No nonsense friendly service from Andrew and Nick. Unblocked our dunny quickly and gave some great advice. Would definitely recommend.
  • Marg Campbell

    5 stars
    Fantastic service from Pinnacle Plumbing when we had to have the gas pipe running from the meter under our house replaced. I called Harry on the T...
  • Chin Ho

    5 stars
    Good service! Very responsive! Highly recommend for reliable and professional plumbing work!
  • Sarah Bardwell

    5 stars
    Nick and the team are great. They're very professional, responsible, and do a great job. We've used Pinnacle a number of times for both business an...
  • Geoff Reany

    5 stars
    I highly recommend Pinnacle. Nick and Ash were prompt and responsive with quoting and scheduling installation of our new hot water unit. And plumbe...
  • Justine Sharman

    5 stars
    A great team, very reliable, great communication and good quality work
  • Mike B

    5 stars
    Conclusion: We strongly recommend Pinnacle Plumbing and will most certainly request them to do work for us in the future. The job: Around 10 perso...
  • Brendan Hughes

    5 stars
    We used Pinnacle Plumbing to undertake plumbing works as part of a home renovation. Not only were they reliable, professional and had great communi...
  • Cat Woods

    5 stars
    Such a great experience with Pinnacle Plumbing. I rang Nick on a Wednesday and by Friday noon, my toilet seat had been replaced efficiently and by ...
  • Chris Friday

    5 stars
    This company is very reliable and offers prompt service.
  • Charlotte Fletcher

    5 stars
    Andrew and Lee came out to fix our bath which was leaking into the ceiling below. They were super easy to deal with, explained everything well, and...
  • Alona Reid

    5 stars
    Fabulous team to deal with from the start to finish on my carport roof plumbing! Nick and the crew, 5 stars!
  • Donna Taylor

    5 stars
    Plumbers came to the site and fixed my drains for a decent price , very professional. Highly recommend.
  • Ashleigh Smith

    5 stars
    Amazing work and great prices ! Best plumbing company in Melbourne. Highly recommend Nick and his team
  • Angela Rybalko

    5 stars
    I had a burst pipe at 7pm on a Wednesday night, called about 3 plumbers before finally I got on to Pinnacle who answered straight away. They arriv...
  • Stephanie Crawley

    5 stars
    I have used Pinnacle Plumbing Group for various plumbing jobs during my renovations. Each time, the expertise of the team has saved me time and mon...
  • Dan Kelly

    5 stars
    Great service, very responsive, and showed up on time! Would highly recommend.
  • grant belchamber

    5 stars
    Second time I have used Nick Rybalko's Pinnacle Plumbing Group, last year for roof leak, this week for leaking toilet cistern. Fixed promptly both...
  • Kelvin Wang

    5 stars
    The most professional and reliable plumbing company I have ever used. Brilliant work with reasonable price. Customer service is amazing as well, es...