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When do you need an emergency plumber?

emergency plumber


Flooding could be due to a burst pipe including a Flexi pipe, sewer backup, or water shut off valve failure, these are all examples of plumbing emergencies.

Flood damage can cause significant damage to structures and is a safety concern, therefore should be addressed as soon as possible.

Sewerage waste coming back up

When a sewer line backs up, sewage sits at its backup point, creating a health hazard. It prevents the ability to use the facilities or run water, which makes living difficult as well.

You are without water

Not having access to running water is also a safety concern because, like a sewer backup, prevents you from using the facilities, but also affects cooking and cleaning. Melbourne water is clean and reliable and so should your house plumbing. If you’re without either hot or cold water an emergency plumber should be engaged if you can’t source the problem.

Burst Pipe

Frozen pipes and/or spigots lend themselves to two of the above concerns: risk of flooding and no water. If a pipe is frozen, not only is water not able to pass through it, but it expands, causing it to crack, which means once it thaws, it presents the risk of flooding. It’s important to know where your water shut off valves are located and how they work. As your plumber during his or her preventative maintenance visit to show you, if you don’t already know.

No hot water or cold water

Having running water is required for a lot of aspects of daily life. Without hot or cold water could be a safety concern and should be considered an emergency.

Other Plumbing Issues

If you find that you can isolate the water such as a leaking toilet or leaking kitchen tap, then it isn’t a true emergency and you should consider calling the plumber during normal hours to reduce your costs. You’ve got to consider that just because your emergency plumber arrives after-hours, or on a holiday or weekend, doesn’t mean they will have access to the required parts to complete the job. You might have a roof leak during a storm but a plumber won’t be able to gain access to the roof. Your emergency services such as SES in Melbourne would be able to assist in this situation and you can call your local plumber today.

The benefit of waiting for a standard business day is that plumbers then have access to supply houses which allow them to get the exact parts and supplies needed to do the job. Other than needing to order a specialty part, plumbers can get the needed parts the same day to do a repair job.

A Common Types of Drainage Issues

Leakage in cracked pipe


Blockages are one of the most common drainage issues.

This could stem from the usual build-up of scum and soap to foreign objects blocking the drainage pipes

Gaps in pipes

Gaps in pipes are usually caused by ground movement or movement within a property. Gaps in pipes could cause both fresh water and wastewater leaking into surrounding areas. This could have long term server impacts on a property if not resolved early.

Cracks in pipes

Cracks and broken pipes are similar to gaps in piping. Cracks and breakages in pipes usually occur from ages and wear and tear. These could be tricky to locate and most likely found underground or ceilings and walls. CCTV drain cameras are the best way to locate leaks which aren’t easily located.

Root Intrusions

You should never underestimate the strength of roots. They are always growing and seeking nutrients. Pipes are full of what roots are looking for. They can pierce through pipes easily over time. Roots can continue growing in the pipes leading to blocked piping. Jets can remove younger roots.

Blocked Toilet? 5 Things To Try Before Calling the Plumber

Young woman covering nose to avoid bad smell while cleaning a smelly toilet bowl

  1. Baking soda and Vinegar

  • One cup of baking soda into the toilet bowl
  • One cup of white vinegar into the toilet bowl
  • 300 MLS of Hot water into the toilet bowl
    Leave it in the toilet bowl for 10 minutes and flush afterwards.
  1. Plunger

Make sure you’re using the right type of plunger for unclogging toilets. Make sure you are using the right type of plunger for the job.

  1. Use drain cleaning chemicals.

Drain cleaning chemicals can be purchased from any grocery store or hardware store. Follow directions stated on the product.

  1. DIY Drain Snake

Using a metal clothes hanger. Unwind the clothes hanger and make it as straight as possible. Push it down the toilet bowl to try and clear the blockage. If that doesn’t work try purchasing a sink drain unblocker.

  1. Suck out the clog

Using a wet and dry vacuum you can try and suck out the blockage. It may leave a large mess so be prepared for some cleaning.

If these don’t work call your plumber.

Getting Optimal Results from Your Gas Hot Water System

Gas Hot Water System Replacement Melbourne, Richmond & Fitzroy

With the advent of electronic and solar water heating systems, several homeowners often think that gas heaters are expensive. But if you think of long-term benefits, you would find gas heaters to be more economical. It might be costly to install, but the cost of running it is relatively low. Hence, you can save more on your energy bill. If you maintain it well, you can enjoy an uninterrupted flow of evenly heated water.

Common Problems

Optimal maintenance of gas water heating systems begins with identifying the common hot water issues. You might need to call your local plumber in Melbourne if:

  • Little or no hot water even after switching on the heating system.
  • The inconsistent temperature of the water. It might range from icy cold to scalding hot water.
  • Unexpected rise in the gas bill for no apparent reason.
  • Water leakage from the heater, sometimes even flooding the floor.

What Might Go Wrong

Often, homeowners having the gas hot water system in Melbourne and elsewhere in Australia need professional help when:

  • The pilot burner requires cleansing.
  • The valves need to be replaced or at least serviced.
  • There might be an accumulation of sludge. It might need professional cleaning.

To understand if your gas hot water system needs some servicing, you can book an inspection from your local service provider. Professionals can inspect and pinpoint the cause of hot water issues. If possible, they would do the necessary repairing on that very day.

Finding Your Service Provider

There might be an array of local service providers who offer more or less identical services. So zeroing in on the most reliable one might require some amount of research. You might want to look for an agency that:

  • Specializes in servicing gas hot water systems and other systems like solar and electric run heaters.
  • Can service heaters belonging to all brands and manufacturers.
  • It can cover anything from leaked PTR valves to pilot lights.

Melbourne-based companies like Pinnacle Plumbing Group have been in the industry for many years, dedicatedly serving the main city and the suburbs. You can also get perks like:

  • Service discount for the seniors.
  • Payment through credit card.
  • Emergency services.
  • Guaranteed on-time service.

You can call the company helpline anytime for a 100% transparent and no-obligation quote.

Parts of a Drainage System and Causes of Clogged Toilet

Man Cleaning Clogged Toilet

Nothing is more frustrating than dealing with a clogged toilet. Cleaning a clogged toilet can be time-consuming and unpleasant. Before you decide, you should know the following about your clogged toilet and other common plumbing problems.

Toilet Parts

To repair a clogged toilet, you need to have a basic knowledge of the drainage system’s structure. 


A P-trap in your drainage system connects your toilet to the drainpipe to keep the foul odor away and retain the standing water to make the drainage system watertight. 

Soil Stack 

After passing through the P-trap, the wastewater falls through the stack into the house drain and sewer. This large-diameter vertical drain pipe is the primary carrier of all wastewater generated in your home.

Soil Stack Vent 

It prevents back pressure in the drainage system, especially in the soil stack and the house drain. The soil stack is usually extended to the roof and left open to the outside air so that its top can be used as a vent.

House Drain

All wastewater and sewage directed through the soil stack end up in the house drain. This is the lowest point in your home’s plumbing system and connects directly to the sewer.


The side of the house drain opposite the flow direction normally extends upward with its end protruding from the basement floor. This end is temporarily closed by a cap or plug, which can be opened if access to the drain pipe is needed. This extended section is called the cleanout pipe.

The House Sewer

The drainage system carries all kinds of plumbing waste to the house sewer. This sewer connects directly to the main sewer, which runs under the road and takes the wastewater to the treatment plants.

What causes a clogged toilet?

Many reasons can lead to a clogged toilet. The most common are

Foreign object trapped in the trap 

The trap under your toilet is not a straight pipe, so the flush may not produce enough pressure to push complex objects down the drain. Sometimes wipes and tissues are enough to stop the flow of water.

Older Toilet 

No renovation for decades can also result in unflushed material accumulating in the trap and clogging the toilet.

Blocked drain stack 

Without a vent, the drain can experience backpressure, which is a major cause of sewage backup. Ensure the vent is free of any obstructions blocking the air passage.

Use basic techniques to clear clogs. If the clog persists, it’s a clear sign that you need the help of a professional plumber

How to unblock a blocked Toilet

unblocking a blocked toilet using plunger


You might think this is a primary tool; however, it is one of the most powerful toilet unclogging tools. Use the one with a flange for best results because they work best for unclogging toilets.

Place the plunger in the toilet bowl and gently push it down. The first push will remove the air. Don’t exert force, or you may end up spraying dirty water on yourself.

Once the problem is solved, pump the plunger up and down with force and break the air seal. You will see the water flowing down the drain. You can repeat the steps until the clog unclogs if it doesn’t work.

Using a wire hanger

If you do not have a suction cup, use a wire hanger,

Unwind the wire hanger into a long wire.

Bend it into a curve so the metal can navigate the curves of the drainpipe.

Push the wire into the toilet and gently wiggle it to clear the toilet paper clog. 

Vinegar and Baking Soda

Vinegar and baking soda make the best non-toxic cleaning agent, especially clogging. 

Add one cup of baking soda to the clogged toilet and wait a moment. Then slowly add two cups of vinegar to the toilet.

The vinegar and baking soda will react to form bubbles. Let the baking soda vinegar mixture work for a few minutes.

Flush the toilet to see if the clog has been removed or repeat the procedure until the clog is removed. 

Hot water and dish soap

Add dish soap to your toilet and then carefully pour extremely hot, but not boiling, water into the toilet. Wait about 10 to 15 minutes while the dish soap and hot water soften the clog.

Once this is done, the toilet will unclog and flush freely. You can also use hot water and shampoo as an alternative method.

You can buy a toilet snake.

Buy it to avoid the use of chemicals. You can put it on the handy device, then roll it up until you release the blockage. This process is messy but beneficial when the clog is deeper than the bowl.


Like soap, household bleach breaks down waste. Use 2 to 3 cups of bleach with hot water. After a minute or two, add a cup of soap powder. Wait 10 to 15 minutes and flush the toilet. This procedure is much more effective than the others.

Contact a plumber

If nothing works to unclog your recalcitrant toilet, simply reach out to the best plumber in your area to help you get rid of the worst blockages. What about hiring Pinnacle Plumbing? We are accessible and affordable and will work in a short period.

Five Things to Check When You Have No Water at Home

Plumbers Melbourne

Water is a need for life on the planet. Perhaps it is necessary for a variety of reasons. We cannot live without water for a variety of reasons ranging from meeting our drinking requirements to laundering our clothes.

But what happens if you don’t have any water in your home? All of your faucets are dry, and you’re practically fighting for every drop of water you can get your hands on?

Here are five things you could check to figure out what’s wrong!

  1. Check other sinks in your home. Kitchen ones, bathroom ones. Examine them all.
  2. Look for obvious indications of a significant leak.
  3. Examine the main water valve on the outside of your home and your electric water pump. See if it’s out of order or is dysfunctional.
  4. Take into consideration the season of the year. Maybe it is scorching hot, and all the water in the reserves has dried up!
  5. Consult your local water provider and ask for help

Most likely, you aren’t receiving any water in your house because there is an issue with the drainage system. Moreover, if you have an immediate shut-off valve, it is possible that it has been inadvertently activated and halted your flow of water.

If you aren’t sure, call Plumbers Melbourne for help! They are experts, and surely, they’d have a way to solve your water crisis.

Pipe Burst: What Should You Do?

Pipe Burst Repairs
Imagine returning home to a burst pipe. You see your house literally flooded with water, and you stand there clueless to what actually happened.

It is so deadly, even in imagination, right?

Such mishaps call for critical, time-sensitive measures to be taken immediately. Do you know what you should be doing if a pipe bursts at your place?

Here are three steps you should ideally be taking:

The very first step you should do is shut down your water supply to that particular line. Go to the major water faucet in the house and turn it off as soon as possible. Additionally, the power should be turned off in the area of the house where the flooding has happened.

After that, do a thorough inspection. Even if the source of the broken water pipe leak is just a broad region, make an effort to determine where the leak originated. If the pipe is located within your home, remove any standing water as soon as possible to prevent further water accumulation.

Meanwhile, you are evaluating stuff, call an emergency plumber to your place as soon as possible.

Call in the professionals to perform the restorations and repairs.

Make an appointment with a competent plumber to repair and replace any broken pipes, and if you see any disruption to your power system, you must call in a professional technician.

Variable Water Pressure: Causes and Solutions

Water Pressure in FaucetIs the water pressure in your faucets and sinks really inconsistent? It starts off slowly, and then suddenly, bam, it picks up speed!

Rising and falling water pressure may be very bothersome. You may be bathing in the bathroom when the water pressure begins to decrease, making your shower an irritating experience rather than a pleasant one. Alternatively, you might be at the faucet, attempting to load a saucepan, when the pressure mounts and the sink spouts water all over your face and clothing.

What is the source of changing water pressure?

It is possible that the primary water pressure regulator has failed and is no longer fulfilling its function, resulting in reduced or intermittent water pressure. A blocked drain or showering head, filth accumulation in a faucet, an old or failing piping system may all contribute to variable hydraulic pressure.

Sputtering, a restriction of water circulation, and then a rapid explosion are all hallmarks of this condition.

Should you fix this on your own?

It is not recommended that you try to repair a low water pressure issue on your own. It is possible that common DIY solutions, such as putting in a new control valve or dumping substances down your sink, may exacerbate your issue. This is particularly true if you are unsure as to what is causing the low water pressure issue in your home.

Instead of attempting to fix this issue on your own, contact a professional plumber to investigate and repair your water pressure issues for you.

You can contact Blocked Toilet in Melbourne for expert assistance in this circumstance. They can help you restore the speed of flowing water while also trying to fix the causative agent, which triggered the problem.

You can trust this emergency plumber fully!

Shower Grouting: Essentials and Directions

Your bathroom is in desperate need of your care. You’ve been neglecting it for far too long, and it’s past time to provide it with the attention it deserves.

It is possible that even the most thorough tile cleaning regimen in your shower may leave the grout looking for further care. Mildew and mould are frequently found beneath shower tiles, where they thrive in a constantly moist and humid environment and reproduce rapidly.

If you have pale showering grout, you will notice it – first in little places, then in larger areas – and ideally, you will be ready to wipe it before it becomes uncontrollably discoloured.

Why is it important to properly seal the grouts in your shower stall?

The grout in your bathroom must always be maintained, as this will prevent any moisture from penetrating the porous structure and causing damage. A sealant will keep water from getting trapped beneath the tile and grout, which may lead to mould spores’ growth.

Grain and water may leak into the grout if it is not completely secured, creating fractures in your mosaics and ultimately pushing them to shatter beyond a certain point. By coating your grout, you may significantly increase the lifetime of your tile surface while also reducing deterioration to a significant degree.

What exactly takes place during a shower grouting event?

The old grout has been scraped away and wiped off.

To apply fresh grout to the mosaics, a little quantity is scooped up and gently pushed into the surface of each tile with the spatula. In most cases, a grout spreader is used to do this. It is necessary to grout all of the seams individually. The process must be completed as fast as possible since the grout will begin to solidify shortly.

Using a sponge or gentle washcloth, any leftover grout or grout mist would then be cleaned from the tile surface.

The grouting of a whole shower can typically be completed in approximately a day. It is not advised that you take a shower for at least 24 hours after the incident. So that the grout may dry correctly, it is necessary to do so.

Why not update your bathroom’s faucets and showerhead to give it a completely youthful glow?

Emergency Plumber at Fitzroy can help you with this!

Home Maintenance: Three Things to Keep an Eye on

Emergency plumbers MelbourneOur houses serve as our own safe-havens. We spend most of our time there, therefore it is critical that they be kept in good condition at all times. While it is true that upkeep requires some wealth, effort, and sheer time, the amount you save in the long term much outweighs the money you spend in its consistent maintenance.

Below are some of the issues that commonly require regular check and maintenance in your house. Let’s have a look at them.

Gutters full of debris
Gutters are used to collect debris such as twigs, branches, and other objects that may tumble onto your rooftop. Debris may accumulate in your gutters if they are not maintained and updated from time to time, causing significant damage to your home.

However, if you encounter a rainstorm or gale-force winds, or if it is wildland fire season, we suggest that you get your gutters checked as soon as possible.

Installments on your rooftop
All varieties of infiltrations, including smokestacks, vent pipes, vaulted ceilings, exhaust fans, and air conditioning systems, are permitted to be installed on a roof. However, the difficulty lies in the fact that these installations break the roof-house barrier; the one that is primarily intended to prevent what’s outside being on the inside.

If the openings and coatings surrounding these weak areas are not properly preserved, there is the possibility that water may enter through these openings. Therefore, always be vigilant and closely inspect the areas about these penetrations.

Rusted Rooftop
Rust is among the most frequent and apparent sources of leaks, yet it may be difficult to detect. Because of the implementation of various substances, or owing to the normal oxidisation phase of iron, once the metal has decomposed, it offers limited defense against water infiltration.

What may first seem to be a minor discoloration may quickly escalate into a severe problem throughout the period, making it critical to conduct frequent monitoring and evaluate the rate of degradation.

Once significant corrosion has developed, the most effective method of preventing leakage is usually the substitution of the corroded parts with new components.

We are standing by to assist you!
Do you have any of the problems with your roof that have been listed above? Are you searching for a dependable team of professionals to resolve the issue once and for all?

Emergency plumbers in Melbourne are here to save your day! They can support you in resolving all of your problems.22nd

They are skilled, reasonable, and also efficient. What else could you possibly ask for?

Blocked Toilets: Everything you need to know about them

blocked toilet Richmond

Is your toilet clogged really bad? Have you been lately concerned about it? Here’s everything you need to know in order to get rid of this mess as soon as possible.

What pieces of equipment are needed for the whole unclogging process?

It requires a number of gadgets. Some of them are listed below:

  • Disposable, rubber gloves (You don’t want your hands to get dirty, obviously)
  • A plunger
  • A mop
  • A bucket
  • A mask (blocked toilets stink really bad!)

What happens if you don’t have a plunger on hand?

We, at blocked toilet Richmond, completely understand that you might not have a plunger at home. It is not an issue, though. You will be able to unclog your toilet regardless of whether you have one or not.

You can use the ingredients mentioned below in order to clear up your blocked toilet.

  • White vinegar
  • Hot water
  • Baking soda
  • Wire hanger

Did you get these items? Oh, you are all set to unblock your toilet right away!

Are you confused with what type of blocked drain you really have?

Identifying the kind of obstruction is critical before proceeding. Obviously, you can only fix a problem once you know what it actually is. One way of determining this is by observing what occurs when your toilet empties.

There are typically three sorts of blockages:

  • If water seeps from the drainpipe sluggishly, this is a clear indication of a clog development in the toilet bowl.
  • The presence of a virtually empty toilet bowl after toilet flushing indicates that there is some problem with air and ventilation in the drainage pipe.
  • If the level of water in the toilet bowl reaches the rim and does not return to its original level, this implies a massive obstruction that stops the water from flowing.

Do you need some expert assistance on how to unclog your toilet?

Emergency plumbers in Richmond are experts in what they do. They use environmentally friendly techniques to ensure that you, your pet, and your living aura remain utterly safe from all hazardous chemicals. You’d totally love our services.

We are right here to save your day!

Who We Are

Pinnacle Plumbing Group is an established fully licensed and insured Plumbing Company servicing inner city Melbourne, stretching to outer suburbs.

License No: 50092

Verified Google Reviews

Eleni Endt
Just easy to deal with, reasonable prices
Stewart Webb
Sam Nelson
Toilet flusher broke on me this morning. Communication with this company was great! Nick reached out to me first with a rough timeframe when someone would be around (same day). That someone was Gary, who first called asking for more details and I was I was able to provide photos. He gave me a more specific timeframe for his arrival, which he stuck to, and then he showed up with all the parts and tools he needed on hand, knowing exactly what needed to be done, no surprises. He was fast, professional, friendly, and cleaned up everything when he finished. Highly recommended! Cheers Gary!
Tim Mckillop
Balcony Reseal Matt was amazing very thorough job. Did 3 coats Very punctual & polite.
Amit Shahi
Had a problem with my toilet leakage. Matt came , diagnosed the problem and fixed with ease in no time. Thanks Pinnacle Plumbing for your quick response. Awesome service!! Cheers to Matt!!
Soniya Bendre
Matt visited our residence and fixed the issue in almost no time. He was friendly and was quick to diagnose and fix the problem. Great service !
Mukendu Annu
Garry was here to fix the tap. Was amazing and swift with his work. Absolute professional.
Genevieve Brady
Gary was punctual and did a great job. Would highly recommend!
Tonia Martin
My hot water service was leaking. It was removed and replaced in just a few hours. Great service
Emma & Tom
We called Pinnacle Plumbing when we discovered a very serious water leak at our house, and we happily recommend them to anyone in Brunswick East and the surrounding suburbs. Despite contacting them after hours, Jay arrived within half an hour of my call and was able to quickly identify the problem, prevent it from becoming a total disaster, and tell me what needed to be done. Jay and Gary were back at 7am the next day, and within a few hours they had found the source of the leak (which was hidden underneath concrete slabs) and fixed it. They also tidied everything up beautifully. They are both lovely, and we will definitely use Pinnacle for any future problems and will recommend them to our friends. Thank you Jay and Gary!