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When To Call A Professional: Recognizing The Need For A Plumber In Dealing With Blocked Drains

November 20, 2023

Blocked drains are a common household nuisance, and while many of these issues can be resolved with DIY solutions, some circumstances call for the expertise of a professional plumber. In this article, we will explore the signs that indicate when a blocked drain problem is beyond the scope of DIY solutions and necessitates the intervention of a professional plumber.

1. Frequent or Recurring Blockages:

If you find yourself dealing with frequent or recurring drain blockages in the same location, it’s a red flag. While DIY methods can provide temporary relief, these persistent blockages are often indicative of an underlying plumbing issue. There could be structural problems, damage to the pipes, or issues within the sewer line that need the keen eye of a professional plumber to diagnose and repair.

2. Slow Drainage That Persists:

Slow drainage in a sink, shower, or bathtub can sometimes be resolved with simple DIY methods like plunging or using a drain snake. However, if the slow drainage continues even after attempting these solutions, it suggests that there might be a more stubborn blockage deeper in the plumbing system. A professional plumber has access to specialized equipment that can help locate and address these blockages effectively.

3. Foul Odors from Drains:

Persistent foul odors emanating from your drains can be a sign of a blocked vent pipe or a more significant issue within the plumbing system. Vent pipes are a crucial part of the drainage system, ensuring proper ventilation and preventing foul odors from entering your living spaces. When you notice persistent odors, especially if they are accompanied by gurgling sounds from the drains, it’s a clear indicator that you should call a professional plumber to assess and rectify the issue.

4. Multiple Blocked Fixtures:

When multiple plumbing fixtures in your home are simultaneously blocked or experiencing drainage issues, it suggests a potential blockage in the main sewer line. This can lead to water from one fixture emerging in another, creating a messy and unsanitary situation. Attempting to resolve a main sewer line blockage without the appropriate equipment and expertise can lead to more significant problems. A professional plumber is well-equipped to handle these situations, ensuring a proper and comprehensive solution.

5. Visible Water Damage:

If you notice water damage around the base of fixtures, such as sinks or toilets, or on the ceiling below a bathroom, it’s essential to call a professional plumber promptly. Water damage can be an indication of a leaking seal, a damaged fixture, or a more serious plumbing problem. Ignoring visible water damage can lead to more extensive structural and financial issues in the long run. A professional plumber can identify and repair the source of the leak, protecting your home from further damage.

6. Complex Plumbing Systems and Projects:

Some plumbing systems are more intricate and challenging to navigate, such as those involving multiple floors, elaborate fixtures, or main sewer lines. When dealing with complex plumbing systems, or if you are embarking on significant plumbing projects, it’s best to engage the services of a professional plumber from the outset. They have the knowledge and experience to ensure that all aspects of the project are handled correctly and to code, providing peace of mind and long-term reliability.

In conclusion, while DIY methods can address many common drain blockages, recognizing when to call a professional plumber is crucial for more challenging or recurring issues. Frequent or recurrent blockages, slow drainage that persists, foul odors, multiple blocked fixtures, visible water damage, and complex plumbing systems are all situations where professional intervention is highly recommended. Professional plumbers have the expertise, tools, and experience to diagnose and resolve complex plumbing issues effectively, ultimately saving you time, money, and the inconvenience of recurring problems.

Testimonials

Hear what our customers have to say about their experiences with Pinnacle Plumbing Group. 

  • Breanna G

    5 stars
    Thanks Mark and Blake! Exceptional service and very technically sound. Sorted a conplex problem very easily, Highly recommended.
  • Barbara Weinberg

    5 stars
    Can’t rate this company any higher or I would!! Toilet flushing issue on a Saturday morning was fixed within a 2 hour maintenance request! The gent...
  • Chris Andrews

    5 stars
    Nick came the same day to clean some blocked drains I had. Same day call out as well as left the job super clean
  • Simon Zelinka

    5 stars
    Had Pinnacle plumbing group attend for a sewer blockage. On time efficient, and cleaned there mess up. Repaired drains would highly recommend this...
  • Emerald Evelyn

    5 stars
    Nick and the team are beyond helpful. Quick to respond, quote and repair. Highly recommend.
  • Tawanda Whata

    5 stars
    Thanks Ben for organising a quick response. Had a blocked drain but thanks to Pinnacle Plumbing, we didn’t get to feel the pain for much longer. Th...
  • David Boyle

    5 stars
    The guys came and fixed my blocked drains. Did a great job. Would recommend.
  • Jo Schafer

    5 stars
    Pinnacle Plumbing were great to deal with when I had a blocked pipe at home. They were efficient and easy to communicate with. I highly recommend t...
  • James Sheehan

    5 stars
    Pinnacle Plumbing Group came straight away and fixed my plumbing issue which could have been distarrous if left any longer they were efficient frie...
  • Kate G

    5 stars
    Pinnacle Plumbing fixed my urgent blocked drain pipe, Brent was here in an hour and fixed it. Super professional with excellent communication, serv...
  • Jimmy S

    5 stars
    Had a backed up toilet that would not go down, Tom came out from Pinnacle within the hour, unblocked the pipe and while he was there swapped out a ...
  • Wade Milverton

    5 stars
    Big thanks to nick and his team from pinnacle plumbing group for an outstanding job on our sewer. We have had problems for many years and struggled...
  • Alex Hogg

    5 stars
    Would definitely recommend these guys. Had two blocked drains and am sick of tradies giving me the run around. Great communication and show up when...
  • Dennis Zilberman

    5 stars
    Great job done, by great bunch of guys… highly recommend
  • Ben I

    5 stars
    I recently needed to find a plumber to fix an issue with my blocked drains. Pinnacle responded almost immediately to my request and turned up on si...
  • Simon Younis

    5 stars
    Great service had a badly blocked drain. When I called they asked what the problem was and said they would send someone out they then gave me an ET...
  • Robin Wupper

    5 stars
    Well done Pinnacle Plumbing on a timely and professional service resolving my blocked drain. Highly recommend
  • jure velic

    5 stars
    Nick and his team from Pinnacle unblocked my drains at my house,they were efficient fast and very reliable and reasonably priced. I'd recommend the...
  • BMX Life

    5 stars
    After being quoted way too much by a competitor (and had I followed through, they weren't solving it) I contacted Pinnacle Plumbing Group for a lea...
  • Cath Beynon

    5 stars
    I highly recommend these guys. They were so respectful to have around. As a single middle aged woman, unfortunately I’ve had some very dodgy trades...
  • Ash Rahman

    5 stars
    Nick and the rest of the team has been very prompt to action on all the maintenance request being sent. Really love their service, their report is...
  • Adam Johnstone

    5 stars
    Brent really got us out of a spot-of-bother with a blocked toilet. He cleared the blockage and sent a camera down so we could get a proper diagnosi...
  • Virginia Dods

    5 stars
    This plumbing service was great at communication, understanding immediately what the issue seemed to be. They asked if it was an emergency - no, we...
  • Colin Smith

    5 stars
    All staff were friendly, helpful and professional. Great service and I will definitely use them again in the future.
  • Jessica Mom

    5 stars
    Nick and his team are the best! Super quick, professional and the staff are awesome and friendly 11/10!
  • Anthony Wall

    5 stars
    We have used Pinnacle Plumbing Group for more than 10 years for many jobs, large and small - clearing drains, leaking roof repairs, new hot water s...
  • Yanisa Yodsaeng

    5 stars
    Andrew is very professional, on time, and reliable. I had a leak but didn't know the cause. He managed to find out that it was from the balcony and...
  • Nick

    5 stars
    Great experience with this business. Needed a tempering valve replaced at my apartment. Nick R was really responsive on emails, and costing was pr...
  • Parham Faraid

    5 stars
    Excellent work. Nice and effective.
  • Andrew Noble

    5 stars
    No nonsense friendly service from Andrew and Nick. Unblocked our dunny quickly and gave some great advice. Would definitely recommend.
  • Marg Campbell

    5 stars
    Fantastic service from Pinnacle Plumbing when we had to have the gas pipe running from the meter under our house replaced. I called Harry on the T...
  • Chin Ho

    5 stars
    Good service! Very responsive! Highly recommend for reliable and professional plumbing work!
  • Sarah Bardwell

    5 stars
    Nick and the team are great. They're very professional, responsible, and do a great job. We've used Pinnacle a number of times for both business an...
  • Geoff Reany

    5 stars
    I highly recommend Pinnacle. Nick and Ash were prompt and responsive with quoting and scheduling installation of our new hot water unit. And plumbe...
  • Justine Sharman

    5 stars
    A great team, very reliable, great communication and good quality work
  • Mike B

    5 stars
    Conclusion: We strongly recommend Pinnacle Plumbing and will most certainly request them to do work for us in the future. The job: Around 10 perso...
  • Brendan Hughes

    5 stars
    We used Pinnacle Plumbing to undertake plumbing works as part of a home renovation. Not only were they reliable, professional and had great communi...
  • Cat Woods

    5 stars
    Such a great experience with Pinnacle Plumbing. I rang Nick on a Wednesday and by Friday noon, my toilet seat had been replaced efficiently and by ...
  • Chris Friday

    5 stars
    This company is very reliable and offers prompt service.
  • Charlotte Fletcher

    5 stars
    Andrew and Lee came out to fix our bath which was leaking into the ceiling below. They were super easy to deal with, explained everything well, and...
  • Alona Reid

    5 stars
    Fabulous team to deal with from the start to finish on my carport roof plumbing! Nick and the crew, 5 stars!
  • Donna Taylor

    5 stars
    Plumbers came to the site and fixed my drains for a decent price , very professional. Highly recommend.
  • Ashleigh Smith

    5 stars
    Amazing work and great prices ! Best plumbing company in Melbourne. Highly recommend Nick and his team
  • Angela Rybalko

    5 stars
    I had a burst pipe at 7pm on a Wednesday night, called about 3 plumbers before finally I got on to Pinnacle who answered straight away. They arriv...
  • Stephanie Crawley

    5 stars
    I have used Pinnacle Plumbing Group for various plumbing jobs during my renovations. Each time, the expertise of the team has saved me time and mon...
  • Dan Kelly

    5 stars
    Great service, very responsive, and showed up on time! Would highly recommend.
  • grant belchamber

    5 stars
    Second time I have used Nick Rybalko's Pinnacle Plumbing Group, last year for roof leak, this week for leaking toilet cistern. Fixed promptly both...
  • Kelvin Wang

    5 stars
    The most professional and reliable plumbing company I have ever used. Brilliant work with reasonable price. Customer service is amazing as well, es...