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Traits of a Successful Emergency Plumber 

August 1, 2022

You will find several professional plumbers in and around Melbourne like in any other Australian city. All of them will claim to be the best in the business. But, how do you know that the plumber you hire will successfully resolve your issue? 

The emergency plumber must have the following traits to effectively resolve your plumbing issue. Here’s how you can find a reliable plumber: 

Quick Turnaround time

This is an obvious trait of an emergency plumber. Choose someone who is assured to respond within 2 hours or less.

Licensed and Insured

Firstly, the plumber must be licensed and fully insured. It will indicate that you are not putting stakes on a bogus company. Comprehensive insurance coverage will protect you from damages if something goes wrong while repairing.

Lifetime guarantee on workmanship

Only a thorough professional can give a lifetime guarantee on their workmanship. So, look for this guarantee before shortlisting a plumber.

Experience

The professional to be experienced as well. The plumber should be a seasoned expert to address a wide gamut of issues quickly. Only an experienced plumber would be able to quickly and correctly identify the plumbing issue and resolve it at the soonest.

Competence

The plumber has to be competent enough to handle all types of plumbing issues including the most intricate ones like installation and hot water system replacement in Fitzroycarbon monoxide testing, water meter installation, or other suburbs of Melbourne, depending on your location. 

Reliable and Transparent  

Transparency & reliability are other traits your chosen plumber should have. They must keep you in the loop while carrying out the plumbing work and repairs. It ensures you know precisely what is being done and why and how much it would cost you. 

They have the requisite latest tools

Competent plumbers can give their best only when they are equipped with the latest tools needed to repair works. For instance, when you summon an emergency plumber to resolve a blocked toilet issue, the professional must have not just a plunger and the grips and screwdrivers to dissemble the toilet, but also advanced tools like jet spray and a camera to identify the root cause of the problem.

So these are the traits of an emergency plumber. Besides, they need to be prompt and affordable. 

Testimonials

Hear what our customers have to say about their experiences with Pinnacle Plumbing Group. 

  • Chris Andrews

    5 stars
    Nick came the same day to clean some blocked drains I had. Same day call out as well as left the job super clean
  • Simon Zelinka

    5 stars
    Had Pinnacle plumbing group attend for a sewer blockage. On time efficient, and cleaned there mess up. Repaired drains would highly recommend this...
  • Emerald Evelyn

    5 stars
    Nick and the team are beyond helpful. Quick to respond, quote and repair. Highly recommend.
  • Tawanda Whata

    5 stars
    Thanks Ben for organising a quick response. Had a blocked drain but thanks to Pinnacle Plumbing, we didn’t get to feel the pain for much longer. Th...
  • David Boyle

    5 stars
    The guys came and fixed my blocked drains. Did a great job. Would recommend.
  • Jo Schafer

    5 stars
    Pinnacle Plumbing were great to deal with when I had a blocked pipe at home. They were efficient and easy to communicate with. I highly recommend t...
  • James Sheehan

    5 stars
    Pinnacle Plumbing Group came straight away and fixed my plumbing issue which could have been distarrous if left any longer they were efficient frie...
  • Kate G

    5 stars
    Pinnacle Plumbing fixed my urgent blocked drain pipe, Brent was here in an hour and fixed it. Super professional with excellent communication, serv...
  • Jimmy S

    5 stars
    Had a backed up toilet that would not go down, Tom came out from Pinnacle within the hour, unblocked the pipe and while he was there swapped out a ...
  • Wade Milverton

    5 stars
    Big thanks to nick and his team from pinnacle plumbing group for an outstanding job on our sewer. We have had problems for many years and struggled...
  • Alex Hogg

    5 stars
    Would definitely recommend these guys. Had two blocked drains and am sick of tradies giving me the run around. Great communication and show up when...
  • Dennis Zilberman

    5 stars
    Great job done, by great bunch of guys… highly recommend
  • Ben I

    5 stars
    I recently needed to find a plumber to fix an issue with my blocked drains. Pinnacle responded almost immediately to my request and turned up on si...
  • Simon Younis

    5 stars
    Great service had a badly blocked drain. When I called they asked what the problem was and said they would send someone out they then gave me an ET...
  • Robin Wupper

    5 stars
    Well done Pinnacle Plumbing on a timely and professional service resolving my blocked drain. Highly recommend
  • jure velic

    5 stars
    Nick and his team from Pinnacle unblocked my drains at my house,they were efficient fast and very reliable and reasonably priced. I'd recommend the...
  • BMX Life

    5 stars
    After being quoted way too much by a competitor (and had I followed through, they weren't solving it) I contacted Pinnacle Plumbing Group for a lea...
  • Cath Beynon

    5 stars
    I highly recommend these guys. They were so respectful to have around. As a single middle aged woman, unfortunately I’ve had some very dodgy trades...
  • Ash Rahman

    5 stars
    Nick and the rest of the team has been very prompt to action on all the maintenance request being sent. Really love their service, their report is...
  • Adam Johnstone

    5 stars
    Brent really got us out of a spot-of-bother with a blocked toilet. He cleared the blockage and sent a camera down so we could get a proper diagnosi...
  • Virginia Dods

    5 stars
    This plumbing service was great at communication, understanding immediately what the issue seemed to be. They asked if it was an emergency - no, we...
  • Colin Smith

    5 stars
    All staff were friendly, helpful and professional. Great service and I will definitely use them again in the future.
  • Jessica Mom

    5 stars
    Nick and his team are the best! Super quick, professional and the staff are awesome and friendly 11/10!
  • Anthony Wall

    5 stars
    We have used Pinnacle Plumbing Group for more than 10 years for many jobs, large and small - clearing drains, leaking roof repairs, new hot water s...
  • Yanisa Yodsaeng

    5 stars
    Andrew is very professional, on time, and reliable. I had a leak but didn't know the cause. He managed to find out that it was from the balcony and...
  • Nick

    5 stars
    Great experience with this business. Needed a tempering valve replaced at my apartment. Nick R was really responsive on emails, and costing was pr...
  • Parham Faraid

    5 stars
    Excellent work. Nice and effective.
  • Andrew Noble

    5 stars
    No nonsense friendly service from Andrew and Nick. Unblocked our dunny quickly and gave some great advice. Would definitely recommend.
  • Marg Campbell

    5 stars
    Fantastic service from Pinnacle Plumbing when we had to have the gas pipe running from the meter under our house replaced. I called Harry on the T...
  • Chin Ho

    5 stars
    Good service! Very responsive! Highly recommend for reliable and professional plumbing work!
  • Sarah Bardwell

    5 stars
    Nick and the team are great. They're very professional, responsible, and do a great job. We've used Pinnacle a number of times for both business an...
  • Geoff Reany

    5 stars
    I highly recommend Pinnacle. Nick and Ash were prompt and responsive with quoting and scheduling installation of our new hot water unit. And plumbe...
  • Justine Sharman

    5 stars
    A great team, very reliable, great communication and good quality work
  • Mike B

    5 stars
    Conclusion: We strongly recommend Pinnacle Plumbing and will most certainly request them to do work for us in the future. The job: Around 10 perso...
  • Brendan Hughes

    5 stars
    We used Pinnacle Plumbing to undertake plumbing works as part of a home renovation. Not only were they reliable, professional and had great communi...
  • Cat Woods

    5 stars
    Such a great experience with Pinnacle Plumbing. I rang Nick on a Wednesday and by Friday noon, my toilet seat had been replaced efficiently and by ...
  • Chris Friday

    5 stars
    This company is very reliable and offers prompt service.
  • Charlotte Fletcher

    5 stars
    Andrew and Lee came out to fix our bath which was leaking into the ceiling below. They were super easy to deal with, explained everything well, and...
  • Alona Reid

    5 stars
    Fabulous team to deal with from the start to finish on my carport roof plumbing! Nick and the crew, 5 stars!
  • Donna Taylor

    5 stars
    Plumbers came to the site and fixed my drains for a decent price , very professional. Highly recommend.
  • Ashleigh Smith

    5 stars
    Amazing work and great prices ! Best plumbing company in Melbourne. Highly recommend Nick and his team
  • Angela Rybalko

    5 stars
    I had a burst pipe at 7pm on a Wednesday night, called about 3 plumbers before finally I got on to Pinnacle who answered straight away. They arriv...
  • Stephanie Crawley

    5 stars
    I have used Pinnacle Plumbing Group for various plumbing jobs during my renovations. Each time, the expertise of the team has saved me time and mon...
  • Dan Kelly

    5 stars
    Great service, very responsive, and showed up on time! Would highly recommend.
  • grant belchamber

    5 stars
    Second time I have used Nick Rybalko's Pinnacle Plumbing Group, last year for roof leak, this week for leaking toilet cistern. Fixed promptly both...
  • Kelvin Wang

    5 stars
    The most professional and reliable plumbing company I have ever used. Brilliant work with reasonable price. Customer service is amazing as well, es...
  • Joe Reed The Crafty Corner

    5 stars
    So grateful to Pinnacle Plumbing for working hard to accomodate me at short notice. They went out of their way to ensure that my issue was fixed pr...
  • Yanni Anastasiadis

    5 stars
    These guys do absolute quality work ! Nick and his team are easy to work with and ensure the job was smooth for us from start to finish! Thanks aga...