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Traits of a Successful Emergency Plumber 

August 1, 2022

You will find several professional plumbers in and around Melbourne like in any other Australian city. All of them will claim to be the best in the business. But, how do you know that the plumber you hire will successfully resolve your issue? 

The emergency plumber must have the following traits to effectively resolve your plumbing issue. Here’s how you can find a reliable plumber: 

Quick Turnaround time

This is an obvious trait of an emergency plumber. Choose someone who is assured to respond within 2 hours or less.

Licensed and Insured

Firstly, the plumber must be licensed and fully insured. It will indicate that you are not putting stakes on a bogus company. Comprehensive insurance coverage will protect you from damages if something goes wrong while repairing.

Lifetime guarantee on workmanship

Only a thorough professional can give a lifetime guarantee on their workmanship. So, look for this guarantee before shortlisting a plumber.

Experience

The professional to be experienced as well. The plumber should be a seasoned expert to address a wide gamut of issues quickly. Only an experienced plumber would be able to quickly and correctly identify the plumbing issue and resolve it at the soonest.

Competence

The plumber has to be competent enough to handle all types of plumbing issues including the most intricate ones like installation and hot water system replacement in Fitzroycarbon monoxide testing, water meter installation, or other suburbs of Melbourne, depending on your location. 

Reliable and Transparent  

Transparency & reliability are other traits your chosen plumber should have. They must keep you in the loop while carrying out the plumbing work and repairs. It ensures you know precisely what is being done and why and how much it would cost you. 

They have the requisite latest tools

Competent plumbers can give their best only when they are equipped with the latest tools needed to repair works. For instance, when you summon an emergency plumber to resolve a blocked toilet issue, the professional must have not just a plunger and the grips and screwdrivers to dissemble the toilet, but also advanced tools like jet spray and a camera to identify the root cause of the problem.

So these are the traits of an emergency plumber. Besides, they need to be prompt and affordable. 

Testimonials

Hear what our customers have to say about their experiences with Pinnacle Plumbing Group. 

  • Marg Campbell

    5 stars
    Fantastic service from Pinnacle Plumbing when we had to have the gas pipe running from the meter under our house replaced. I called Harry on the T...
  • Chin Ho

    5 stars
    Good service! Very responsive! Highly recommend for reliable and professional plumbing work!
  • Sarah Bardwell

    5 stars
    Nick and the team are great. They're very professional, responsible, and do a great job. We've used Pinnacle a number of times for both business an...
  • Geoff Reany

    5 stars
    I highly recommend Pinnacle. Nick and Ash were prompt and responsive with quoting and scheduling installation of our new hot water unit. And plumbe...
  • Justine Sharman

    5 stars
    A great team, very reliable, great communication and good quality work
  • Mike B

    5 stars
    Conclusion: We strongly recommend Pinnacle Plumbing and will most certainly request them to do work for us in the future. The job: Around 10 perso...
  • Brendan Hughes

    5 stars
    We used Pinnacle Plumbing to undertake plumbing works as part of a home renovation. Not only were they reliable, professional and had great communi...
  • Cat Woods

    5 stars
    Such a great experience with Pinnacle Plumbing. I rang Nick on a Wednesday and by Friday noon, my toilet seat had been replaced efficiently and by ...
  • Chris Friday

    5 stars
    This company is very reliable and offers prompt service.
  • Virginia Dods

    5 stars
    This plumbing service was great at communication, understanding immediately what the issue seemed to be. They asked if it was an emergency - no, we...
  • Charlotte Fletcher

    5 stars
    Andrew and Lee came out to fix our bath which was leaking into the ceiling below. They were super easy to deal with, explained everything well, and...
  • Alona Reid

    5 stars
    Fabulous team to deal with from the start to finish on my carport roof plumbing! Nick and the crew, 5 stars!
  • Donna Taylor

    5 stars
    Plumbers came to the site and fixed my drains for a decent price , very professional. Highly recommend.
  • Ashleigh Smith

    5 stars
    Amazing work and great prices ! Best plumbing company in Melbourne. Highly recommend Nick and his team
  • Angela Rybalko

    5 stars
    I had a burst pipe at 7pm on a Wednesday night, called about 3 plumbers before finally I got on to Pinnacle who answered straight away. They arriv...
  • Stephanie Crawley

    5 stars
    I have used Pinnacle Plumbing Group for various plumbing jobs during my renovations. Each time, the expertise of the team has saved me time and mon...
  • Peter Wards

    5 stars
  • Dan Kelly

    5 stars
    Great service, very responsive, and showed up on time! Would highly recommend.
  • grant belchamber

    5 stars
    Second time I have used Nick Rybalko's Pinnacle Plumbing Group, last year for roof leak, this week for leaking toilet cistern. Fixed promptly both...
  • Kelvin Wang

    5 stars
    The most professional and reliable plumbing company I have ever used. Brilliant work with reasonable price. Customer service is amazing as well, es...
  • Joe Reed The Crafty Corner

    5 stars
    So grateful to Pinnacle Plumbing for working hard to accomodate me at short notice. They went out of their way to ensure that my issue was fixed pr...
  • Yanni Anastasiadis

    5 stars
    These guys do absolute quality work ! Nick and his team are easy to work with and ensure the job was smooth for us from start to finish! Thanks aga...
  • Charli Tjoe

    5 stars
    Nick and his team have been very prompt, friendly and professional. They've done great work for our pub and we will happily use them again for any ...
  • Craig Rowston

    5 stars
    Nick and Andy were great to deal with. Organised, on time and efficient to deal with on an older style roof, with a "bit going on". Support your lo...
  • Josh Branton

    5 stars
    Very impressed with the service for a replacement sink. Compared to other quotes we received, the price was competitive and took the time to confir...
  • Ch Farren

    5 stars
    I would definitely recommend this company. They responded promptly and fixed a roof leak, partially replacing the box guttering. Good service, goo...
  • Sheryl Carnie

    5 stars
    Pinnacle Plumbing were helpful, efficient and professional when the hot water service in our rented property failed on the eve of the Easter holida...
  • Brendan Corr

    5 stars
    Great service, very professional and competitive pricing. Fantastic to do business with.
  • Bel Karaliamis

    5 stars
    Thank you so much Pinnacle Plumbing! Special thx to Kyle and Simran. Kyle have given us a valid quote parameters and attended as emergency case. Si...
  • Franklin Lofts

    5 stars
    I have had a variety of works completed from Pinnacle, all with professionalism and courtesy. They are quick to respond and easy to deal with, high...
  • sophie su

    5 stars
    Kyle and Nick were both excellent , experienced good plumber. very responsive and provide good solutions , will recommened !
  • Jean Healey

    5 stars
  • Kim R

    5 stars
    Nick was my first contact at pinnacle, he was lovely on the phone and managed to fit us in that week! Rhys, came out to camera our pipes. He was v...
  • Reign W1

    5 stars
    Great service. Thank you Dan!
  • Marcus Trainor

    5 stars
    Superstar plumbers.
  • Liam McCallum

    5 stars
    There was a leak in the bathroom that was running to the apartment below. The plumber was professional and friendly with both myself and the tenan...
  • Brione Johnston

    5 stars
    Great service - Dan was professional, on time and listened to what we needed done. We definitely recommend Pinnacle plumbing.
  • Michael Piritidis

    5 stars
    The basics of what you want from a tradesperson they did what they said they were going to do when they said they were going to do it and at the pr...
  • Dan Ryan

    5 stars
    Really happy with our service from Pinnacle - professional, great communication, and they resolved our issues. Would recommend and use again.
  • Naomi F

    5 stars
    I was very happy with the service I received. Zach arrived within 24 hours of my phone call and was friendly and professional. I had a complicated ...
  • Melissa Clare

    5 stars
    I would not hesitate to recommend Nick and his team at Pinnacle Plumbing. The hot water in our shower was getting increasingly colder (Melbourne wi...
  • Lindsay Mann

    5 stars
    Isaak provided great service. He fixed the problem that was the reason for the call plus advised on some improvements to the plumbing setup that ...
  • 아트하트

    5 stars
    Our plumber, Isaak from Pinnacle, was very friendly and did a great job. He even wiped the dirty remaining parts when he changed the kitchen waste....
  • Kerrie Setiawan

    5 stars
  • T M

    5 stars
    On behalf of Anne Goyne:- They did an amazing job on in a very difficult location and got everything done within the quote and on time before the r...
  • Stephen Anderson

    5 stars
    Tradesman (Basil) turned up on time and was very polite. He was very professional keeping us updated with progress and after completion cleaned the...