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Traits of a Successful Emergency Plumber 

August 1, 2022

You will find several professional plumbers in and around Melbourne like in any other Australian city. All of them will claim to be the best in the business. But, how do you know that the plumber you hire will successfully resolve your issue? 

The emergency plumber must have the following traits to effectively resolve your plumbing issue. Here’s how you can find a reliable plumber: 

Quick Turnaround time

This is an obvious trait of an emergency plumber. Choose someone who is assured to respond within 2 hours or less.

Licensed and Insured

Firstly, the plumber must be licensed and fully insured. It will indicate that you are not putting stakes on a bogus company. Comprehensive insurance coverage will protect you from damages if something goes wrong while repairing.

Lifetime guarantee on workmanship

Only a thorough professional can give a lifetime guarantee on their workmanship. So, look for this guarantee before shortlisting a plumber.

Experience

The professional to be experienced as well. The plumber should be a seasoned expert to address a wide gamut of issues quickly. Only an experienced plumber would be able to quickly and correctly identify the plumbing issue and resolve it at the soonest.

Competence

The plumber has to be competent enough to handle all types of plumbing issues including the most intricate ones like installation and hot water system replacement in Fitzroycarbon monoxide testing, water meter installation, or other suburbs of Melbourne, depending on your location. 

Reliable and Transparent  

Transparency & reliability are other traits your chosen plumber should have. They must keep you in the loop while carrying out the plumbing work and repairs. It ensures you know precisely what is being done and why and how much it would cost you. 

They have the requisite latest tools

Competent plumbers can give their best only when they are equipped with the latest tools needed to repair works. For instance, when you summon an emergency plumber to resolve a blocked toilet issue, the professional must have not just a plunger and the grips and screwdrivers to dissemble the toilet, but also advanced tools like jet spray and a camera to identify the root cause of the problem.

So these are the traits of an emergency plumber. Besides, they need to be prompt and affordable. 

Testimonials

Hear what our customers have to say about their experiences with Pinnacle Plumbing Group. 

  • Joel

    5 stars
    Fixed the bathroom drain, the plumber is a top bloke. Great service!
  • Daria Khan

    5 stars
    Great experience from booking to actual service. Job was done quick and efficient. Big thank you to Damon and Blake. Polite, friendly and professio...
  • J Scholz

    5 stars
    Very helpful and professional service. An additional concern was found and fixed as well.
  • Karry Sheng

    5 stars
    Damon is professional and had my heating valve fixed. Appreciate it!
  • Cath Beynon

    5 stars
    Damon was fantastic, very quick and super respectful. Thank you
  • Michael Luu

    5 stars
    Efficient and professional
  • Emily Saxton

    5 stars
    Wonderful advice and customer service from Brent, an absolute hero. Give this man a raise
  • Kahmanpreet Sekhon

    5 stars
    Good service done by blake today at urgent basis. Blake replaced hot water system today. Reliable and efficient lad. Thanks blake.
  • andrew wilson

    5 stars
    We had an excellent experience with Pinnacle Plumbing. We had a fairly urgent situation and they were straight onto it and figured out the problem ...
  • Lindsay Ford

    5 stars
    Prompt attention to problem.Very happy with result.
  • Dan Walker

    5 stars
    Nick and the team really know there stuff! Very professional Company that I have had the pleasure of working with. Highly recommend!
  • Todd Bruton

    5 stars
    Quick, professional and highly skilled tradesman. Cannot speak highly enough of Nick and the team
  • Michael Higgins

    5 stars
    I've worked closely with the owner Nick this year and have found him and the company to be very professional. Highly recommended!
  • Jenni Meaney

    5 stars
    Pinnacle resolved a roof plumbing issued efficiently and effectively. They were good to deal with on the phone and provided a clear quote. Plumber ...
  • Mark Bugden

    5 stars
    Tom did a fantastic job and he is absolutely fabulous work and extremely polite and helpful time efficient, does a good though clean work 😀 👍
  • Siddharth Plumber contractor

    5 stars
    I am from India. I am a paid plumber. I have a certified plumbing trade. I have cleared only 12th education. I have 8 years experience certificate ...
  • Breanna G

    5 stars
    Thanks Mark and Blake! Exceptional service and very technically sound. Sorted a conplex problem very easily, Highly recommended.
  • Barbara Weinberg

    5 stars
    Can’t rate this company any higher or I would!! Toilet flushing issue on a Saturday morning was fixed within a 2 hour maintenance request! The gent...
  • Chris Andrews

    5 stars
    Nick came the same day to clean some blocked drains I had. Same day call out as well as left the job super clean
  • Simon Zelinka

    5 stars
    Had Pinnacle plumbing group attend for a sewer blockage. On time efficient, and cleaned there mess up. Repaired drains would highly recommend this...
  • Emerald Evelyn

    5 stars
    Nick and the team are beyond helpful. Quick to respond, quote and repair. Highly recommend.
  • Tawanda Whata

    5 stars
    Thanks Ben for organising a quick response. Had a blocked drain but thanks to Pinnacle Plumbing, we didn’t get to feel the pain for much longer. Th...
  • David Boyle

    5 stars
    The guys came and fixed my blocked drains. Did a great job. Would recommend.
  • Jo Schafer

    5 stars
    Pinnacle Plumbing were great to deal with when I had a blocked pipe at home. They were efficient and easy to communicate with. I highly recommend t...
  • James Sheehan

    5 stars
    Pinnacle Plumbing Group came straight away and fixed my plumbing issue which could have been distarrous if left any longer they were efficient frie...
  • Kate G

    5 stars
    Pinnacle Plumbing fixed my urgent blocked drain pipe, Brent was here in an hour and fixed it. Super professional with excellent communication, serv...
  • Jimmy S

    5 stars
    Had a backed up toilet that would not go down, Tom came out from Pinnacle within the hour, unblocked the pipe and while he was there swapped out a ...
  • Wade Milverton

    5 stars
    Big thanks to nick and his team from pinnacle plumbing group for an outstanding job on our sewer. We have had problems for many years and struggled...
  • Alex Hogg

    5 stars
    Would definitely recommend these guys. Had two blocked drains and am sick of tradies giving me the run around. Great communication and show up when...
  • Dennis Zilberman

    5 stars
    Great job done, by great bunch of guys… highly recommend
  • Ben I

    5 stars
    I recently needed to find a plumber to fix an issue with my blocked drains. Pinnacle responded almost immediately to my request and turned up on si...
  • Simon Younis

    5 stars
    Great service had a badly blocked drain. When I called they asked what the problem was and said they would send someone out they then gave me an ET...
  • Robin Wupper

    5 stars
    Well done Pinnacle Plumbing on a timely and professional service resolving my blocked drain. Highly recommend
  • jure velic

    5 stars
    Nick and his team from Pinnacle unblocked my drains at my house,they were efficient fast and very reliable and reasonably priced. I'd recommend the...
  • BMX Life

    5 stars
    After being quoted way too much by a competitor (and had I followed through, they weren't solving it) I contacted Pinnacle Plumbing Group for a lea...
  • Ash Rahman

    5 stars
    Nick and the rest of the team has been very prompt to action on all the maintenance request being sent. Really love their service, their report is...
  • Adam Johnstone

    5 stars
    Brent really got us out of a spot-of-bother with a blocked toilet. He cleared the blockage and sent a camera down so we could get a proper diagnosi...
  • Virginia Dods

    5 stars
    This plumbing service was great at communication, understanding immediately what the issue seemed to be. They asked if it was an emergency - no, we...
  • Colin Smith

    5 stars
    All staff were friendly, helpful and professional. Great service and I will definitely use them again in the future.
  • Jessica Mom

    5 stars
    Nick and his team are the best! Super quick, professional and the staff are awesome and friendly 11/10!
  • Anthony Wall

    5 stars
    We have used Pinnacle Plumbing Group for more than 10 years for many jobs, large and small - clearing drains, leaking roof repairs, new hot water s...
  • Yanisa Yodsaeng

    5 stars
    Andrew is very professional, on time, and reliable. I had a leak but didn't know the cause. He managed to find out that it was from the balcony and...
  • Nick

    5 stars
    Great experience with this business. Needed a tempering valve replaced at my apartment. Nick R was really responsive on emails, and costing was pr...
  • Parham Faraid

    5 stars
    Excellent work. Nice and effective.
  • Andrew Noble

    5 stars
    No nonsense friendly service from Andrew and Nick. Unblocked our dunny quickly and gave some great advice. Would definitely recommend.
  • Marg Campbell

    5 stars
    Fantastic service from Pinnacle Plumbing when we had to have the gas pipe running from the meter under our house replaced. I called Harry on the T...
  • Chin Ho

    5 stars
    Good service! Very responsive! Highly recommend for reliable and professional plumbing work!
  • Sarah Bardwell

    5 stars
    Nick and the team are great. They're very professional, responsible, and do a great job. We've used Pinnacle a number of times for both business an...