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Gas Hot Water Systems


We install repair and supply gas hot water systems for all properties across Melbourne. This includes the CBD, Kew, Richmond, and all surrounding suburbs.

Pinnacle Plumbing service repair, supply and install a wide range of gas hot water heaters from Australia’s leading brands. We help our customers:

Choose the best
hot water system

Install, servicing and repair
their gas hot water systems

Gas VS Electric hot water Systems


If you’re just looking at the bills each month, gas is definitely the cheaper option in terms of running cost. While the installation of a gas hot water system costs more than installing an electric system, based on the savings you’ll make you can typically get that extra money back in a year or two of use.

Also unlike electricity there are no time-of-day tariffs for using gas, meaning that it’ll cost you the same no matter when you want to take that shower or run the bath.

What is a gas hot water System?

A gas hot water system uses either reticulated/piped natural gas or Liquefied Petroleum Gas (LPG) to heat water.

As mentioned a previously gas water heater is usually more expensive to buy and install than an electric hot water system, but it is generally cheaper to use. Another factor to consider is that a gas hot water heater also produces less greenhouse gas emissions than an electric hot water heater.


Types of Gas hot water Systems

Solar Hot Water Systems

Solar hot water systems consist of solar collector panels and a storage tank. As solar water heating is often not sufficiently powerful to deliver all the thermal heat necessary for a hot water heater in a standard Australian family sized home, a gas connected booster is used to ensure the water is always at the right temperature. A well-chosen solar hot water system may cost more to begin with, but for most homes they’ll be significantly cheaper to run than a conventional electric or gas system.

Continuous Flow Hot Water Systems

The most commonly preferred type of gas water heater is the continuous flow hot water system (also known as ‘tankless’, ‘instantaneous’ and ‘on-demand’ hot water systems). These are small wall-mounted units that heat water as you use it, rather than heating it slowly and storing it as a hot water storage tank does.

Gas Storage Hot Water Systems

Storage gas hot water systems use a gas burner located underneath the storage tank to heat the water. They usually have a continuously burning pilot flame that ignites the main burner when it is needed. Heat is then transferred from the gas burner through the bottom of the cylinder. Some heat also flows from the hot flue pipe into the water. When hot water is drawn off at the top of the tank, cold water enters the tank at the bottom.

Choosing the right water meter

Heating method, system type, size, cost and energy efficiency are the five main criteria to consider when purchasing a gas hot water system. Each of these factors has an impact on energy use and utility cost. The better you understand each one, the easier it is to compare different models.

Heating Method

Most gas hot water systems use a storage tank, while others heat water “instantaneously” as water passes through the heater and out to the tap or shower. Between the two, continuous flow hot water systems provide hot water on demand in every sense. But the disadvantage is it will generally provide a lower water pressure, so it’s not always the best option for homes that will be using more than a few bathrooms at once.

Size

Getting the right sized hot water system for your home is critical. The perfect size will mean rarely running out of hot water, never wasting money heating water you don’t use, as well as potentially saving on the purchase price of your new system. Many factors need to be considered to ensure the water heater you choose is ideal for your home, family and lifestyle.

Cost

The first thing to consider is maintenance and the ongoing costs for each type of hot water system. For example, hot water heaters with storage tanks that are not heavily insulated waste energy because of standby heat loss, making it more expensive to run annually. Having a hot water heating and plumbing professional to guide you with the purchase of your new gas hot water heater can make all the difference. After all it’s a decision you’ll be living with for along time and it’s important you make the right one.

Energy Efficiency

Always check how energy efficient a hot water system is to maximise savings on cost and power consumption. Each model has different energy ratings based on recovery efficiency, standby losses, and cycling losses.

Hot Water Repair Services


No job is too big or small for our experienced team. With over 20 years’ experience Pinnacle Plumbing delivers the convenience of a local, competitively priced, plumber providing a complete range of quality hot water system and residential plumbing services across the Melbourne CBD and inner city. Here are just a few of the hot water repair services we provide:

  • Hot water system inspections, repairs & installations

  • Hot water heater broken thermostats

  • Broken heating elements

  • Hot water leaks from unit or pressure release valves

  • Broken pilot light or tempering valve

  • No hot water or inadequate hot water

  • And more

FAQ

What are the advantages of a gas hot water system over electric?
Gas hot water systems offer several advantages over electric systems: Faster Heating, Cost Efficiency, Continuous Supply, Environmentally Friendly, Reliability, Longevity. Considering these advantages, a gas hot water system can be a reliable, efficient, and cost-effective choice for your hot water needs.
How can I tell if my gas hot water system is malfunctioning?
If you suspect a malfunctioning gas hot water system, watch out for these signs: 1. Insufficient Hot Water: If you’re experiencing a decrease in hot water supply or the water is not getting as hot as it used to, it could indicate a problem with the system. 2. Strange Noises: Unusual noises like banging, popping, or hissing coming from the hot water system may indicate a malfunction. 3. Pilot Light Issues: If the pilot light keeps going out or has a weak flame, it could be a sign of a problem with the gas supply or the ignition system. 4. Leaks or Water Damage: Any signs of water leaks or water damage around the hot water system should be investigated promptly. 5. Gas Smell: If you detect the smell of gas near the hot water system, it’s crucial to turn off the gas supply immediately and seek professional assistance. If you notice any of these signs, it’s important to contact a professional plumber or gas technician to inspect and diagnose the issue. They have the expertise to safely identify and resolve any problems with your gas hot water system.
Can you repair or replace gas hot water systems?
Yes, at Pinnacle Plumbing Group, we specialise in repairing and replacing gas hot water systems. Our skilled technicians have the expertise to handle all aspects of gas hot water systems. Whether it’s diagnosing and fixing issues or installing a new gas hot water system, we provide reliable and efficient services.
What’s the importance of professional installation for gas hot water systems?
Professional installation for gas hot water systems is crucial for several reasons. Firstly, it ensures safety. Gas systems require proper handling and installation to prevent leaks, fire threats, or carbon monoxide poisoning. Secondly, professional installers are knowledgeable about local regulations and codes, ensuring compliance with safety standards. Lastly, professional installation guarantees optimal performance and efficiency, maximising the lifespan of the system. Don’t compromise on safety and efficiency; rely on experienced professionals for gas hot water system installation.
Do you work with both natural gas and propane hot water systems?
Yes, at Pinnacle Plumbing Group, we work with both natural gas and propane hot water systems. Our team of experienced plumbers is well-versed in handling and servicing a wide range of gas hot water systems, ensuring that we can meet the needs of our customers regardless of the type of gas source they have. Whether it’s natural gas or propane, we have the expertise to provide reliable installation, repair, and maintenance services.
What’s the typical lifespan of a gas hot water system?
The average lifespan of a gas hot water system is typically around 10-15 years. However, this can vary depending on factors such as the quality of the system, maintenance practices, and water quality. It’s important to educate customers about replacement timelines to ensure they are aware of when their system may need to be replaced to avoid unexpected breakdowns and maximise efficiency. Regular maintenance and monitoring can help determine the condition of the system and plan for a replacement when necessary. Consulting with a professional plumber can provide specific recommendations based on the individual system and its usage.
How often should I have my gas hot water system serviced?
To ensure the safety and efficiency of your gas hot water system, it is recommended to have it serviced annually. Regular maintenance helps identify and address any potential issues, ensuring optimal performance and extending the lifespan of the system. Professional servicing includes checks for gas leaks, burner cleanliness, thermostat calibration, and overall system functionality. Don’t compromise on safety and efficiency; schedule regular maintenance with a qualified professional.
What’s the cost range for gas hot water system installations or repairs?
The cost range for gas hot water system installations or repairs can vary depending on factors such as the type of system, its capacity, and the complexity of the installation or repair. Generally, installation costs can range from $1,000 to $3,000, while repairs may range from $200 to $800. It’s important to note that these are rough estimates, and it’s best to contact Pinnacle Plumbing Group at (03) 9417 6494 for a more accurate assessment and quote based on your specific requirements.
Do you offer emergency services for gas hot water system issues?
Yes, we offer emergency services for gas hot water system issues. Our team is available 24/7 to address any urgent problems and ensure your hot water system is back up and running quickly. Contact us at (03) 9417 6494 for immediate assistance.

Testimonials

Hear what our customers have to say about their experiences with Pinnacle Plumbing Group. 

  • Dan Walker

    5 stars
    Nick and the team really know there stuff! Very professional Company that I have had the pleasure of working with. Highly recommend!
  • Todd Bruton

    5 stars
    Quick, professional and highly skilled tradesman. Cannot speak highly enough of Nick and the team
  • Michael Higgins

    5 stars
    I've worked closely with the owner Nick this year and have found him and the company to be very professional. Highly recommended!
  • Matthew Clare

    5 stars
    What a great plumbing business. Structured and well-organised. I highly recommend!
  • Jenni Meaney

    5 stars
    Pinnacle resolved a roof plumbing issued efficiently and effectively. They were good to deal with on the phone and provided a clear quote. Plumber ...
  • Mark Bugden

    5 stars
    Tom did a fantastic job and he is absolutely fabulous work and extremely polite and helpful time efficient, does a good though clean work 😀 👍
  • Siddharth Plumber contractor

    5 stars
    I am from India. I am a paid plumber. I have a certified plumbing trade. I have cleared only 12th education. I have 8 years experience certificate ...
  • Breanna G

    5 stars
    Thanks Mark and Blake! Exceptional service and very technically sound. Sorted a conplex problem very easily, Highly recommended.
  • Barbara Weinberg

    5 stars
    Can’t rate this company any higher or I would!! Toilet flushing issue on a Saturday morning was fixed within a 2 hour maintenance request! The gent...
  • Chris Andrews

    5 stars
    Nick came the same day to clean some blocked drains I had. Same day call out as well as left the job super clean
  • Simon Zelinka

    5 stars
    Had Pinnacle plumbing group attend for a sewer blockage. On time efficient, and cleaned there mess up. Repaired drains would highly recommend this...
  • Emerald Evelyn

    5 stars
    Nick and the team are beyond helpful. Quick to respond, quote and repair. Highly recommend.
  • Tawanda Whata

    5 stars
    Thanks Ben for organising a quick response. Had a blocked drain but thanks to Pinnacle Plumbing, we didn’t get to feel the pain for much longer. Th...
  • David Boyle

    5 stars
    The guys came and fixed my blocked drains. Did a great job. Would recommend.
  • Jo Schafer

    5 stars
    Pinnacle Plumbing were great to deal with when I had a blocked pipe at home. They were efficient and easy to communicate with. I highly recommend t...
  • James Sheehan

    5 stars
    Pinnacle Plumbing Group came straight away and fixed my plumbing issue which could have been distarrous if left any longer they were efficient frie...
  • Kate G

    5 stars
    Pinnacle Plumbing fixed my urgent blocked drain pipe, Brent was here in an hour and fixed it. Super professional with excellent communication, serv...
  • Jimmy S

    5 stars
    Had a backed up toilet that would not go down, Tom came out from Pinnacle within the hour, unblocked the pipe and while he was there swapped out a ...
  • Wade Milverton

    5 stars
    Big thanks to nick and his team from pinnacle plumbing group for an outstanding job on our sewer. We have had problems for many years and struggled...
  • Alex Hogg

    5 stars
    Would definitely recommend these guys. Had two blocked drains and am sick of tradies giving me the run around. Great communication and show up when...
  • Dennis Zilberman

    5 stars
    Great job done, by great bunch of guys… highly recommend
  • Ben I

    5 stars
    I recently needed to find a plumber to fix an issue with my blocked drains. Pinnacle responded almost immediately to my request and turned up on si...
  • Simon Younis

    5 stars
    Great service had a badly blocked drain. When I called they asked what the problem was and said they would send someone out they then gave me an ET...
  • Robin Wupper

    5 stars
    Well done Pinnacle Plumbing on a timely and professional service resolving my blocked drain. Highly recommend
  • jure velic

    5 stars
    Nick and his team from Pinnacle unblocked my drains at my house,they were efficient fast and very reliable and reasonably priced. I'd recommend the...
  • BMX Life

    5 stars
    After being quoted way too much by a competitor (and had I followed through, they weren't solving it) I contacted Pinnacle Plumbing Group for a lea...
  • Cath Beynon

    5 stars
    I highly recommend these guys. They were so respectful to have around. As a single middle aged woman, unfortunately I’ve had some very dodgy trades...
  • Ash Rahman

    5 stars
    Nick and the rest of the team has been very prompt to action on all the maintenance request being sent. Really love their service, their report is...
  • Adam Johnstone

    5 stars
    Brent really got us out of a spot-of-bother with a blocked toilet. He cleared the blockage and sent a camera down so we could get a proper diagnosi...
  • Virginia Dods

    5 stars
    This plumbing service was great at communication, understanding immediately what the issue seemed to be. They asked if it was an emergency - no, we...
  • Colin Smith

    5 stars
    All staff were friendly, helpful and professional. Great service and I will definitely use them again in the future.
  • Jessica Mom

    5 stars
    Nick and his team are the best! Super quick, professional and the staff are awesome and friendly 11/10!
  • Anthony Wall

    5 stars
    We have used Pinnacle Plumbing Group for more than 10 years for many jobs, large and small - clearing drains, leaking roof repairs, new hot water s...
  • Yanisa Yodsaeng

    5 stars
    Andrew is very professional, on time, and reliable. I had a leak but didn't know the cause. He managed to find out that it was from the balcony and...
  • Nick

    5 stars
    Great experience with this business. Needed a tempering valve replaced at my apartment. Nick R was really responsive on emails, and costing was pr...
  • Parham Faraid

    5 stars
    Excellent work. Nice and effective.
  • Andrew Noble

    5 stars
    No nonsense friendly service from Andrew and Nick. Unblocked our dunny quickly and gave some great advice. Would definitely recommend.
  • Marg Campbell

    5 stars
    Fantastic service from Pinnacle Plumbing when we had to have the gas pipe running from the meter under our house replaced. I called Harry on the T...
  • Chin Ho

    5 stars
    Good service! Very responsive! Highly recommend for reliable and professional plumbing work!
  • Sarah Bardwell

    5 stars
    Nick and the team are great. They're very professional, responsible, and do a great job. We've used Pinnacle a number of times for both business an...
  • Geoff Reany

    5 stars
    I highly recommend Pinnacle. Nick and Ash were prompt and responsive with quoting and scheduling installation of our new hot water unit. And plumbe...
  • Justine Sharman

    5 stars
    A great team, very reliable, great communication and good quality work
  • Mike B

    5 stars
    Conclusion: We strongly recommend Pinnacle Plumbing and will most certainly request them to do work for us in the future. The job: Around 10 perso...
  • Brendan Hughes

    5 stars
    We used Pinnacle Plumbing to undertake plumbing works as part of a home renovation. Not only were they reliable, professional and had great communi...
  • Cat Woods

    5 stars
    Such a great experience with Pinnacle Plumbing. I rang Nick on a Wednesday and by Friday noon, my toilet seat had been replaced efficiently and by ...
  • Chris Friday

    5 stars
    This company is very reliable and offers prompt service.
  • Charlotte Fletcher

    5 stars
    Andrew and Lee came out to fix our bath which was leaking into the ceiling below. They were super easy to deal with, explained everything well, and...
  • Alona Reid

    5 stars
    Fabulous team to deal with from the start to finish on my carport roof plumbing! Nick and the crew, 5 stars!