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August 15, 2020

Water is so vital for our survival that having experienced and professional plumbers are now just as important as the water flowing through our pipes! Plumbers install and maintain the domestic and commercial pipeline systems that bring us potable water and natural gas. As homeowners, this is a significant priority for all of us since it is not only convenient but will also keep us healthy and safe.

You can easily find a plumber wherever you are in Australia. You can take your pick from the neighbourhood all-around handyman to professional plumbing contractors and everyone in between. To help you choose, look at your plumbing project and match it with the experience level of the plumber and your budget as well. Do they have 24/7 emergency plumbing services available? Do they give a warranty? The criteria for choosing is endless.

However, a non-negotiable factor for choosing a plumber is that whoever you hire should furnish you with a Certificate of Compliance once they have completed your project. You might have to pay extra for this, but it is worth it the end to give yourself the peace of mind you deserve. It shows that the plumbers you hire are a fully licenced and insured plumbing company and can pass industry and government standards.

Why is a Certificate of Compliance Important?

A Certificate of Compliance is a document licensed plumbers need to submit to you and the Victorian Building Authority (VBA) for work done on your property.

This includes water-related work, gas projects, sewer and drainage issues as well as any job worth of $750.00.

The Certificate of Compliance is essential. It acts as proof and a guarantee that all the work they have completed falls within and complies with the plumbing rules, regulations and standards in the state of Victoria.

If your plumber fails to submit a Certificate of Completion, he can get penalised, and you will have to deal with far-reaching consequences as well. You might not be allowed to move into your home, or even worse, if the completed job is not up to standard, you could have a bigger problem in the future.

Certificates of Compliance given out for the following services:

  • Water Supply & Connections
  • Water Heater (Solar) systems
  • Drainage
  • Natural Gas Fittings
  • Roof & Stormwater-related Work
  • Fire Protection (Sprinkler systems)
  • And many more

A Guarantee of Excellent Plumbing Work

Choosing a professional and certified plumber might be a little harder on the budget, but homeowners and business owners will save so much more in the long run by receiving the best work possible. Only the Victorian Building Authority (VBA) can issue a license to any professional plumber working in the state. Licensed plumbers are usually the best of the lot, often with years of experience and training. It is mandatory to submit a Certificate of Compliance if you are a licensed and registered plumber in Victoria.

If your plumber is not able or is hesitant to give you a Certificate of Compliance, we advise you to find a new plumbing company. Your property could be at risk if your water systems are not installed or maintained correctly. You might even land in hot water with your local building standards office or your insurance company as well.

Most insurance companies require the Certificate of Completion for their records, especially if you have recently purchased home insurance from them.

Contact us for all your plumbing needs!

A Certificate of Completion is your plumber’s guarantee that his work is of the best calibre and also within industry standards. Make sure you hire a licensed plumber you can trust. If you need an experienced and professional plumber capable of submitting a Certificate of Completion, contact Pinnacle Plumbing today. We can handle all kinds of plumbing services for your home or business. We also have 24/7 Emergency plumbers on call to handle any emergency.


Hear what our customers have to say about their experiences with Pinnacle Plumbing Group. 

  • Geoff Reany

    5 stars
    I highly recommend Pinnacle. Nick and Ash were prompt and responsive with quoting and scheduling installation of our new hot water unit. And plumbe...
  • Justine Sharman

    5 stars
    A great team, very reliable, great communication and good quality work
  • Mike B

    5 stars
    Conclusion: We strongly recommend Pinnacle Plumbing and will most certainly request them to do work for us in the future. The job: Around 10 perso...
  • Brendan Hughes

    5 stars
    We used Pinnacle Plumbing to undertake plumbing works as part of a home renovation. Not only were they reliable, professional and had great communi...
  • Cat Woods

    5 stars
    Such a great experience with Pinnacle Plumbing. I rang Nick on a Wednesday and by Friday noon, my toilet seat had been replaced efficiently and by ...
  • Chris Friday

    5 stars
    This company is very reliable and offers prompt service.
  • Virginia Dods

    5 stars
    This plumbing service was great at communication, understanding immediately what the issue seemed to be. They asked if it was an emergency - no, we...
  • Charlotte Fletcher

    5 stars
    Andrew and Lee came out to fix our bath which was leaking into the ceiling below. They were super easy to deal with, explained everything well, and...
  • Alona Reid

    5 stars
    Fabulous team to deal with from the start to finish on my carport roof plumbing! Nick and the crew, 5 stars!
  • Donna Taylor

    5 stars
    Plumbers came to the site and fixed my drains for a decent price , very professional. Highly recommend.
  • Ashleigh Smith

    5 stars
    Amazing work and great prices ! Best plumbing company in Melbourne. Highly recommend Nick and his team
  • Angela Rybalko

    5 stars
    I had a burst pipe at 7pm on a Wednesday night, called about 3 plumbers before finally I got on to Pinnacle who answered straight away. They arriv...
  • Stephanie Crawley

    5 stars
    I have used Pinnacle Plumbing Group for various plumbing jobs during my renovations. Each time, the expertise of the team has saved me time and mon...
  • Peter Wards

    5 stars
  • Dan Kelly

    5 stars
    Great service, very responsive, and showed up on time! Would highly recommend.
  • grant belchamber

    5 stars
    Second time I have used Nick Rybalko's Pinnacle Plumbing Group, last year for roof leak, this week for leaking toilet cistern. Fixed promptly both...
  • Kelvin Wang

    5 stars
    The most professional and reliable plumbing company I have ever used. Brilliant work with reasonable price. Customer service is amazing as well, es...
  • Joe Reed The Crafty Corner

    5 stars
    So grateful to Pinnacle Plumbing for working hard to accomodate me at short notice. They went out of their way to ensure that my issue was fixed pr...
  • Yanni Anastasiadis

    5 stars
    These guys do absolute quality work ! Nick and his team are easy to work with and ensure the job was smooth for us from start to finish! Thanks aga...
  • Charli Tjoe

    5 stars
    Nick and his team have been very prompt, friendly and professional. They've done great work for our pub and we will happily use them again for any ...
  • Craig Rowston

    5 stars
    Nick and Andy were great to deal with. Organised, on time and efficient to deal with on an older style roof, with a "bit going on". Support your lo...
  • Josh Branton

    5 stars
    Very impressed with the service for a replacement sink. Compared to other quotes we received, the price was competitive and took the time to confir...
  • Ch Farren

    5 stars
    I would definitely recommend this company. They responded promptly and fixed a roof leak, partially replacing the box guttering. Good service, goo...
  • Sheryl Carnie

    5 stars
    Pinnacle Plumbing were helpful, efficient and professional when the hot water service in our rented property failed on the eve of the Easter holida...
  • Brendan Corr

    5 stars
    Great service, very professional and competitive pricing. Fantastic to do business with.
  • Bel Karaliamis

    5 stars
    Thank you so much Pinnacle Plumbing! Special thx to Kyle and Simran. Kyle have given us a valid quote parameters and attended as emergency case. Si...
  • Franklin Lofts

    5 stars
    I have had a variety of works completed from Pinnacle, all with professionalism and courtesy. They are quick to respond and easy to deal with, high...
  • sophie su

    5 stars
    Kyle and Nick were both excellent , experienced good plumber. very responsive and provide good solutions , will recommened !
  • Jean Healey

    5 stars
  • Kim R

    5 stars
    Nick was my first contact at pinnacle, he was lovely on the phone and managed to fit us in that week! Rhys, came out to camera our pipes. He was v...
  • Reign W1

    5 stars
    Great service. Thank you Dan!
  • Marcus Trainor

    5 stars
    Superstar plumbers.
  • Liam McCallum

    5 stars
    There was a leak in the bathroom that was running to the apartment below. The plumber was professional and friendly with both myself and the tenan...
  • Brione Johnston

    5 stars
    Great service - Dan was professional, on time and listened to what we needed done. We definitely recommend Pinnacle plumbing.
  • Michael Piritidis

    5 stars
    The basics of what you want from a tradesperson they did what they said they were going to do when they said they were going to do it and at the pr...
  • Dan Ryan

    5 stars
    Really happy with our service from Pinnacle - professional, great communication, and they resolved our issues. Would recommend and use again.
  • Naomi F

    5 stars
    I was very happy with the service I received. Zach arrived within 24 hours of my phone call and was friendly and professional. I had a complicated ...
  • Melissa Clare

    5 stars
    I would not hesitate to recommend Nick and his team at Pinnacle Plumbing. The hot water in our shower was getting increasingly colder (Melbourne wi...
  • Lindsay Mann

    5 stars
    Isaak provided great service. He fixed the problem that was the reason for the call plus advised on some improvements to the plumbing setup that ...
  • 아트하트

    5 stars
    Our plumber, Isaak from Pinnacle, was very friendly and did a great job. He even wiped the dirty remaining parts when he changed the kitchen waste....
  • Kerrie Setiawan

    5 stars
  • T M

    5 stars
    On behalf of Anne Goyne:- They did an amazing job on in a very difficult location and got everything done within the quote and on time before the r...
  • Stephen Anderson

    5 stars
    Tradesman (Basil) turned up on time and was very polite. He was very professional keeping us updated with progress and after completion cleaned the...
  • Frank McCulloch

    5 stars
    Seamless experience - onsite within the hour and work completed professionally. Well done
  • Jack McCarthy

    5 stars
    Jack and Basil provided a high level of professional service and workmanship, which made what was a stressful situation, all the easier. Keep up th...
  • christian

    5 stars
    Sewer was blocked for an investment property. Pinnacle were quick to respond and resolved the issue promptly. Tenants were very happy.