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WHEN DO YOU NEED AN EMERGENCY PLUMBER?

January 22, 2022

Flooding could be due to a burst pipe including a Flexi pipe, sewer backup, or water shut off valve failure, these are all examples of plumbing emergencies.

Flood damage can cause significant damage to structures and is a safety concern, therefore should be addressed as soon as possible.

Sewerage waste coming back up

When a sewer line backs up, sewage sits at its backup point, creating a health hazard. It prevents the ability to use the facilities or run water, which makes living difficult as well.

You are without water

Not having access to running water is also a safety concern because, like a sewer backup, prevents you from using the facilities, but also affects cooking and cleaning. Melbourne water is clean and reliable and so should your house plumbing. If you’re without either hot or cold water an emergency plumber should be engaged if you can’t source the problem.

Burst Pipe

Frozen pipes and/or spigots lend themselves to two of the above concerns: risk of flooding and no water. If a pipe is frozen, not only is water not able to pass through it, but it expands, causing it to crack, which means once it thaws, it presents the risk of flooding. It’s important to know where your water shut off valves are located and how they work. As your plumber during his or her preventative maintenance visit to show you, if you don’t already know.

No hot water or cold water

Having running water is required for a lot of aspects of daily life. Without hot or cold water could be a safety concern and should be considered an emergency.

Other Plumbing Issues

If you find that you can isolate the water such as a leaking toilet or leaking kitchen tap, then it is a true emergency and you should consider calling the plumber during normal hours to reduce your costs. You’ve got to consider that just because your emergency plumber arrives after-hours, or on a holiday or weekend, doesn’t mean they will have access to the required parts to complete the job. You might have a roof leak during a storm but a plumber won’t be able to gain access to the roof. Your emergency services such as SES in Melbourne would be able to assist in this situation and you can call your local plumber today.

The benefit of waiting for a standard business day is that plumbers then have access to supply houses which allow them to get the exact parts and supplies needed to do the job. Other than needing to order a specialty part, plumbers can get the needed parts the same day to do a repair job.

Testimonials

Hear what our customers have to say about their experiences with Pinnacle Plumbing Group. 

  • Marg Campbell

    5 stars
    Fantastic service from Pinnacle Plumbing when we had to have the gas pipe running from the meter under our house replaced. I called Harry on the T...
  • Chin Ho

    5 stars
    Good service! Very responsive! Highly recommend for reliable and professional plumbing work!
  • Sarah Bardwell

    5 stars
    Nick and the team are great. They're very professional, responsible, and do a great job. We've used Pinnacle a number of times for both business an...
  • Geoff Reany

    5 stars
    I highly recommend Pinnacle. Nick and Ash were prompt and responsive with quoting and scheduling installation of our new hot water unit. And plumbe...
  • Justine Sharman

    5 stars
    A great team, very reliable, great communication and good quality work
  • Mike B

    5 stars
    Conclusion: We strongly recommend Pinnacle Plumbing and will most certainly request them to do work for us in the future. The job: Around 10 perso...
  • Brendan Hughes

    5 stars
    We used Pinnacle Plumbing to undertake plumbing works as part of a home renovation. Not only were they reliable, professional and had great communi...
  • Cat Woods

    5 stars
    Such a great experience with Pinnacle Plumbing. I rang Nick on a Wednesday and by Friday noon, my toilet seat had been replaced efficiently and by ...
  • Chris Friday

    5 stars
    This company is very reliable and offers prompt service.
  • Virginia Dods

    5 stars
    This plumbing service was great at communication, understanding immediately what the issue seemed to be. They asked if it was an emergency - no, we...
  • Charlotte Fletcher

    5 stars
    Andrew and Lee came out to fix our bath which was leaking into the ceiling below. They were super easy to deal with, explained everything well, and...
  • Alona Reid

    5 stars
    Fabulous team to deal with from the start to finish on my carport roof plumbing! Nick and the crew, 5 stars!
  • Donna Taylor

    5 stars
    Plumbers came to the site and fixed my drains for a decent price , very professional. Highly recommend.
  • Ashleigh Smith

    5 stars
    Amazing work and great prices ! Best plumbing company in Melbourne. Highly recommend Nick and his team
  • Angela Rybalko

    5 stars
    I had a burst pipe at 7pm on a Wednesday night, called about 3 plumbers before finally I got on to Pinnacle who answered straight away. They arriv...
  • Stephanie Crawley

    5 stars
    I have used Pinnacle Plumbing Group for various plumbing jobs during my renovations. Each time, the expertise of the team has saved me time and mon...
  • Peter Wards

    5 stars
  • Dan Kelly

    5 stars
    Great service, very responsive, and showed up on time! Would highly recommend.
  • grant belchamber

    5 stars
    Second time I have used Nick Rybalko's Pinnacle Plumbing Group, last year for roof leak, this week for leaking toilet cistern. Fixed promptly both...
  • Kelvin Wang

    5 stars
    The most professional and reliable plumbing company I have ever used. Brilliant work with reasonable price. Customer service is amazing as well, es...
  • Joe Reed The Crafty Corner

    5 stars
    So grateful to Pinnacle Plumbing for working hard to accomodate me at short notice. They went out of their way to ensure that my issue was fixed pr...
  • Yanni Anastasiadis

    5 stars
    These guys do absolute quality work ! Nick and his team are easy to work with and ensure the job was smooth for us from start to finish! Thanks aga...
  • Charli Tjoe

    5 stars
    Nick and his team have been very prompt, friendly and professional. They've done great work for our pub and we will happily use them again for any ...
  • Craig Rowston

    5 stars
    Nick and Andy were great to deal with. Organised, on time and efficient to deal with on an older style roof, with a "bit going on". Support your lo...
  • Josh Branton

    5 stars
    Very impressed with the service for a replacement sink. Compared to other quotes we received, the price was competitive and took the time to confir...
  • Ch Farren

    5 stars
    I would definitely recommend this company. They responded promptly and fixed a roof leak, partially replacing the box guttering. Good service, goo...
  • Sheryl Carnie

    5 stars
    Pinnacle Plumbing were helpful, efficient and professional when the hot water service in our rented property failed on the eve of the Easter holida...
  • Brendan Corr

    5 stars
    Great service, very professional and competitive pricing. Fantastic to do business with.
  • Bel Karaliamis

    5 stars
    Thank you so much Pinnacle Plumbing! Special thx to Kyle and Simran. Kyle have given us a valid quote parameters and attended as emergency case. Si...
  • Franklin Lofts

    5 stars
    I have had a variety of works completed from Pinnacle, all with professionalism and courtesy. They are quick to respond and easy to deal with, high...
  • sophie su

    5 stars
    Kyle and Nick were both excellent , experienced good plumber. very responsive and provide good solutions , will recommened !
  • Jean Healey

    5 stars
  • Kim R

    5 stars
    Nick was my first contact at pinnacle, he was lovely on the phone and managed to fit us in that week! Rhys, came out to camera our pipes. He was v...
  • Reign W1

    5 stars
    Great service. Thank you Dan!
  • Marcus Trainor

    5 stars
    Superstar plumbers.
  • Liam McCallum

    5 stars
    There was a leak in the bathroom that was running to the apartment below. The plumber was professional and friendly with both myself and the tenan...
  • Brione Johnston

    5 stars
    Great service - Dan was professional, on time and listened to what we needed done. We definitely recommend Pinnacle plumbing.
  • Michael Piritidis

    5 stars
    The basics of what you want from a tradesperson they did what they said they were going to do when they said they were going to do it and at the pr...
  • Dan Ryan

    5 stars
    Really happy with our service from Pinnacle - professional, great communication, and they resolved our issues. Would recommend and use again.
  • Naomi F

    5 stars
    I was very happy with the service I received. Zach arrived within 24 hours of my phone call and was friendly and professional. I had a complicated ...
  • Melissa Clare

    5 stars
    I would not hesitate to recommend Nick and his team at Pinnacle Plumbing. The hot water in our shower was getting increasingly colder (Melbourne wi...
  • Lindsay Mann

    5 stars
    Isaak provided great service. He fixed the problem that was the reason for the call plus advised on some improvements to the plumbing setup that ...
  • 아트하트

    5 stars
    Our plumber, Isaak from Pinnacle, was very friendly and did a great job. He even wiped the dirty remaining parts when he changed the kitchen waste....
  • Kerrie Setiawan

    5 stars
  • T M

    5 stars
    On behalf of Anne Goyne:- They did an amazing job on in a very difficult location and got everything done within the quote and on time before the r...
  • Stephen Anderson

    5 stars
    Tradesman (Basil) turned up on time and was very polite. He was very professional keeping us updated with progress and after completion cleaned the...